Hy-VeeReviews of hy-vee.com

Hy-Vee Red Oak Iowa could give a Damn if your Disabled Veteran-Elderly-Handicapped - if there busy you come last . 1st for years they cant be bothered to open the express isle even on busy days - 2nd they installed self checkout lanes rather then staff checkout isle's - 3rd now Chad the Manager ignores the unattended Customer service counter looks right at you and walks over to the self checkout and helps them rather then the Vet -W- one leg hopping around on one leg in pain Veterans Day Nov 11th 2022 - remember Ssgt RR Woodard USMC Ret.

I believe Hy-Vee does not like or want people that are disabled filling prescriptions there. If you are new to the Hy-Vee pharmacy and you are disabled they can see that in their system. They will also act as if they don't even know they have prescriptions to fill for you. They lie and decieve. Then they're going to keep stalling and hope that you go somewhere else. I believe this could be because they're understaffed and don't want to serve the weaker more vulnerable poor people in society. I believe that Hy-Vee is discriminating against people based on sex race and disability and many more. If you feel you have experienced discrimination from Hy-Vee and are disabled you need to contact health and human services, as well as the better business bureau. And other government agencies to make complaints. Trying to make complaints within Hy-Vee will just lead you in circles. They do this on purpose. I don't want to detour you from shopping at Hy-Vee pharmacy but if you do and you feel you have experienced discrimination you need to file these complaints. You're standing up for yourself and you're standing up for people like you. You are the most vulnerable people in society and you don't deserve to be treated like that. Also leave reviews and tell them to seek out the same resources and make complaints about what's going on. You can tell the health of a society by the way they treat their weakest and most vulnerable people...... Stand up for yourself and others..

Need a whole new store. It is too small, no deli anymore, no chinese deli anymore have to get leftovers from somewhere else. Food is cooked and set up on the counter, meat counter isn't any good anymore. Why can't Creston, Ia get a store like Winterset. Winterset is half the size of Creston and Creston has a store half the size of Winterset or even smaller then that. So much more bad to say but I can't get it all said.

If I could just give half a star I would. Went to the local Hyvee for the last time today. I had bought just one item that was on sale. The cashier rang it up a dollar higher than what the sale price was. I pointed it out, she sent another associate to price check. She stated the correct price rang up and it was not on sale. I paid grabed my receipt and went back to pull the sale sign off the shelf to show the cashier and the price checker. She had to lift up the sales tag to see the price. Not the first time this has happened. The shift manager made it right. Have worked retail before. Maybe they need to double check their sales to make sure they are correctly entered before putting up the signs. And train some of thir associates to read. The shift manager knew I have had this issue many times before and was very apologetic. I will drive 30 miles to another store before going into that one again

I placed an order for a Saturday delivery. Once the delivery time came and went, I contacted the store only to find out they were very behind. I was ensured that the order would still be delivered. After the delivery never occurred, the store was contacted again only to give me a voicemail. The next day I called and was told the situation would be investigated. After checking back after hours to see if the situation had been investigated, I was told they "screwed up a lot of people's orders yesterday" and would have to investigate. At this point I begged for the order to be canceled and refunded. I have received no confirmation that my order was refunded. This is hardly a way to treat people who spend the extra money for the Hy-Vee delivery program. Hy-vee is not the company it used to be.

We have done HyVee delivery for 5+ years. We pay the $100/year and it has always been worth it. But the last 1-2 years has been horrible. We are always missing 50% of our order items, they go through DoorDash now, so I tip them online (it's not their fault HyVee is bad at filling orders), but if my order is $100 of stuff, I tip DoorDash $10 ahead of time, but the order comes and it's only $45 of stuff. I fill out their little "substitution/no substition" checkmarks, but it doesn't matter. I've left detailed notes by each item, but it doesn't matter. Anyway, I switch to Cub. I get ALL of the items I order. I do NOT get 30 texts while they shop my order asking me questions that I already left notes about. I don't have to babysit it. I just put it in and get my stuff with any appropriate substitutions chosen just fine. Not paying attention to their mess of a delivery system is bad move. Grocery delivery is the future - don't be a Blockbuster.

I never completed an order but they continue to charge me anyways......... Now I am asking to be get my refunded on food I never got will be not use again ... did not have half my order..

I've been going to Hy-vee stores since I was a child. It use to be great, now going way down hill. They need to fix the website, I've emailed them multiple times and they are too incompetent for the basic fix. They switched my city so that I can't get relevant deals and pricing, (and they keep switching it to a city I have never been to!) I couldn't even order groceries if I wanted to. I've seen employee's being reprimanded while they were trying to help me (a paying customer!) I have fond childhood memories of my grandpa taking us kids to Hyvee for sunday breakfast, never had a problem in the city. Moved to a small town, use to do all my shopping at hyvee, now I stray away. Pallets left in the middle of the aisles, cashiers don't know how to ring up water correctly, it's not that hard. I've worked in grocery and cashier, hell, I still face shelves when I shop out of habit, it's really not difficult. They need an overhaul. I'm no longer impressed with the franchise.