susan S.
Excellent customer service and beautiful lights - Australian customer
As an Australian customer i was initially wary of purchasing my light fittings from Hugbel. However I was impressed by their range and after sending a couple of emails to confirm compliance with Australian standards I purchased 2 lights. Hugbel responded to all my emails quickly and kept me updated with postage and tracking of my lights. The lights themselves are beautiful and we are very happy with the quality. We will definitely be purchasing more lights from them as we progress through the rest of our renovation. Highly recommend.
Response from hugbelDec 13, 2025
Hi Susan, Thank you so much for taking the time to share such a detailed and thoughtful review. We completely understand your initial hesitation as an Australian customer, so it means a lot to hear that our communication, compliance confirmation, and updates helped you feel confident in your purchase. We’re really happy to know you’re pleased with both the quality of the lights and the overall experience, and it’s great to hear they’re fitting beautifully into your renovation. We’ll be here anytime you need advice or support as you continue the project. Thank you again for the recommendation and for choosing Hugbel. Team Hugbel