Hubstaff Reviews | Read Customer Reviews of hubstaff.com

HubstaffReviews of hubstaff.com

3.9487 reviews
Internet & Software
Indianapolis, Indiana

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Hubstaff

About Hubstaff

Hubstaff is a time tracking software platform designed for global teams. Track hours with precision, automate payments and invoicing, and gain visibility into how your team works—whether remote, hybrid, in-office, or on job sites. Support focus with built-in productivity monitoring including app and URL usage, activity rates, and optional screenshots for real-time visibility without micromanagement. Streamline operations with workforce analytics that go beyond timesheets, offering insights such as work time classification, unusual activity detection, and productivity trends to reduce wasted hours. From startups to enterprise, Hubstaff scales with your business—combining accurate time tracking with automated payments, productivity monitoring, and actionable insights to help you save time, cut overhead, and improve performance.

Hubstaff (hubstaff.com) has 487 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: hubstaff.com
Website: hubstaff.com
Category: Internet & Software
Location: Indianapolis, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Hubstaff reviews

487 approved reviews, newest moderated first

Chariz Ann C.
Mar 16, 2023
Great service!
Great service!
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Joy
Mar 15, 2023
Great service
Great service
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C. N.
Mar 15, 2023
Great app!
Great app for work. Customer service and technical support were awesome.
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Katsunori
Mar 15, 2023
The response was very quick and timely.
The response was very quick and timely. I can start and restart the task smoothly.
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Stephanie K.
Mar 14, 2023
Hubstaff has support that reads scripts…
Hubstaff has support that reads scripts that lead you to believe that they are listening to your feedback but I have found that they are just scripts. They will send you to the next level of support and then the same rep will let you know that the next level said sorry they can't help. Then the script lets you know that you should not worry they are letting some other teams know about your feedback. I have had the same experience every time I have spoken with them. They make changes that you may or may not like, and force the update on everyone. They do not have the ability to toggle these changes on or off. It feels like a company with one developer and 20 people to tell you that they will let them know you are having a bad experience with the changes.
Response from HubstaffMar 15, 2023
Hi Stephanie, thank you for your detailed review. We are very sorry to hear you're not happy with one of our most recent features released. I can relate how frustrating it can be when a feature works perfectly as it is for you, but a company then decides to make changes to it in an attempt to improve it. Please note we are actively looking for ways to improve our product and we love when our customers give us their honest feedback about it. We have passed your feedback along to the Product team and hope we can make the requested changes that will suit your needs in the near future.
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prince
Mar 14, 2023
The app is functioning well as promised
The app is functioning well as promised
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John
Mar 11, 2023
I got an immediate answer to my question
I got an immediate answer to my question
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Wisnu
Mar 10, 2023
easy to use and comprehensive tools
easy to use and comprehensive tools
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