Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsDec 28, 2018

Hi Lauren, Thank you for taking the time to leave this review. I'm sorry to hear that you've had some difficulty cancelling your subscription. Please send me an email at [email protected] as soon as you are able, so I can look into this for you, as I can see that your account is still active. I'd like to get this resolved for you quickly! Best, Vanessa

Response from Hubble ContactsDec 28, 2018

Hi Isaac, Thank you for taking the time to leave this review. I'm so sorry to hear that your experience with our customer service team was less than satisfactory. I can see you were able to cancel your subscription, but if there is anything else that needs to be settled, please send me an email at [email protected] at your earliest convenience, and my team will look into this for you. Best, Vanessa

Response from Hubble ContactsDec 28, 2018

Hi Lee, Thank you for taking the time to leave this review. I'm sorry to hear that you've been having trouble with our cancellation policy. As our team has informed you several times, you need to call our phone line to cancel your subscription. They can be reached at 1-844-334-1640 between 9am and 5pm EST, Monday through Friday (excluding holidays). We've also issued a refund for several of your returns. If you've returned other packages, please reach out to me at [email protected], and I'll be able to look into whether we've received the order at our warehouse. Best, Vanessa