Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Linda
Great customer service ❤️
Response from Hubble ContactsNov 27, 2018
Hi Linda, Thank you so much for taking the time to leave this review. I'm so happy to hear our team has been helpful, and I'm sure they will be happy to get your feedback as well! Please feel free to reach out again if you have questions! Best, Vanessa
David B.
Every time I have needed help with anything,, y'all have been swift to answer or do whatever was needed done to help me with contacts for my grandson..
Response from Hubble ContactsNov 27, 2018
Hi David, Thank you so much for taking the time to leave this review. I'm so happy to hear that our team has been so helpful! Please do feel free to reach out to them with any other questions you may have. We appreciate the feedback and will be passing it along to the agents who helped you! Best, Vanessa
Mark O.
So I like the service and it would be five stars as the daily wear thing is sooo convenient. But you assumed that I would use this product every day. I do not. I take off from time to time and use my glasses. so every month I have like 5 or 6 extra days. Also in my right eye, your product only addresses the half power I use the most, so can read without readers. Reading glasses are a pain. my full power is more than twice the -2.00 you send. Lastly, now that I have had your product for a few months I have about 50 unused days of contacts and want to put this on hold. is that easy to do? Gunna ask ya that on my Customer service call. I will give ya five if ya can. yup I just bribed ya. Mark O'Sullivan Randolph NJ
Response from Hubble ContactsNov 27, 2018
Hi Mark, Thanks so much for taking the time to leave this review. We give you control over your delivery schedule from within your Hubble account! Just log in, and you can view and edit your delivery schedule to suit your needs. This includes the "skip" feature, which allows you to skip as many months of lenses as you'd like, while you use up the lenses you have already. Unfortunately, we don't have a bifocal or multifocal option just yet, so I'm afraid that we won't be able to fix this problem for you, but we're happy to offer up any other information you need! Just send an email to [email protected] with any questions or concerns, or if you need a bit of help logging into your Hubble account, and I'll be happy to assist! Best, Vanessa
brandi
i can never get a hold of anyone. have sent 3 emails that needed a response and it never happened.
Response from Hubble ContactsNov 27, 2018
Hi Brandi, Thank you for taking the time to leave this review. I'm so sorry that you haven't been able to reach our team, but I can see in our system that we have not received any emails from you. Please be sure to send your emails to [email protected], or if you'd like to, you can call 1-844-334-1640 between 9am and 5pm EST, Monday through Friday, to reach our customer service team. Thanks, Vanessa
Sarah
I’m very happy with the service and deliver and quality
Response from Hubble ContactsNov 27, 2018
Hi Sarah, Thank you so much for taking the time to leave this review. We're so pleased to hear that you've been enjoying the Hubble Contacts experience! Please feel free to reach out to our customer service team at any time if you have any questions! Best, Vanessa
Denise
Would like to be able to cancel or suspend subscriptions on your web page instead of calling
Response from Hubble ContactsNov 27, 2018
Hi Denise, Thank you for taking the time to leave this review. We appreciate the feedback, and I'd love to let you know that you do have control over your delivery schedule, although the reason we ask our customers to call in to cancel your subscription so that we can provide immediate hands-on problem solving and a more personalized customer service experience. Thank you again for your feedback! Best, Vanessa
Karen
I love that they get here over a week before I need them, in case I go out of town.
Response from Hubble ContactsNov 27, 2018
Hi Karen, Thanks for taking the time to leave this review. I'm so glad to hear your delivery schedule is working out so well for you! We appreciate the feedback! Best, Vanessa
Bobby
They are awesome. Love them !
Response from Hubble ContactsNov 27, 2018
Hi Bobby, Thank you so much for taking the time to leave this review. I'm so glad to hear you're loving the lenses! Please don't hesitate to reach out with additional feedback or questions! Best, Vanessa
