Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Sandra M.
I the ability of receiving them on time and being given a great supply. Now I am waiting for the color... I like hazel by the way 😊
Response from Hubble ContactsMar 14, 2019
Hi Sandra, Thank you for taking the time to leave this review. I'm so glad to hear you're loving the Hubble Contacts experience! We appreciate your feedback about color contacts as well. Best, Vanessa
Marian B.
ordered a free pair and they charged my cc every few weeks to send more when i did not authorize it
Response from Hubble ContactsMar 14, 2019
Hi Marian, Thank you for taking the time to leave this review. I'm so sorry to hear that the subscription came as a surprise, as we do mention it several times during the sign-up process. I can see that you have not been in touch with our customer service team yet. We'd love to connect with you to make sure that your account is settled. Please reach out to [email protected] as soon as you can. Best, Vanessa
Ali
I have been using Hubble for more than a 6 month! And I am not going to change it as long as they keep their fabulous price! I was using acuvue soft one day before since I have very sensitive and dry eyes! In comparison , I love Hubble lens more than Acuvue for their low price and coming to my door! ( so no need to keep reordering)! In terms of comftability, I say Hubble is quite comfortable upto 12 hr( if you are using heavy computer work throughout the day) after that it gets fuzzy and not very comfortable ( still quite bearable)! ACUVUE was usually comfortable for 14-16 hr on my eyes with heavy computer work!If you are not on computer at least 6-8 hr per day/ I don’t think there was any advantage for paying crazy money for Acuvue ! Anyway , even if you change your contact twice per day still Hubble will be cheaper than Acuvue! I am also quite happy with Hubble customer service , they gave me free two weeks lenses supply for checking and replace my leftover contact with the new prescription without charges!
Response from Hubble ContactsMar 14, 2019
Hi Ali, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the Hubble Contacts experience! We're glad that the lenses are working out for you, and that our team has been helpful! If there's anything we can help with at all, please don't hesitate to reach out to [email protected]. Thank you, Vanessa
Nichole
You get what you pay for - the quality of the contacts was pretty low. I found them super uncomfortable, and sometimes they would just fall out from blinking my eyes were so dry. Two stars because of the low price (they work at least), and the good customer service I received when cancelling my subscription.
Response from Hubble ContactsMar 14, 2019
Hi Nichole, Thank you for taking the time to leave this review. I'm sorry to hear that you found the lenses to be uncomfortable, though I'm glad that you have successfully cancelled your subscription. I hope you are able to find lenses that work well for your eyes. Best, Vanessa
Danielle
Great service and contacts!
Response from Hubble ContactsMar 14, 2019
Hi Danielle, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the lenses! Our customer service team will be so happy to see your message! Best, Vanessa
Amy
Love them always get my contacts every month. They are very reasonable
Response from Hubble ContactsMar 14, 2019
Hi Amy, Thank you for taking the time to leave this review. It's so great that the subscription service is going well for you! We love hearing feedback like this :) Best, Vanessa
Caitlinn
I'm glad to have cheap contacts but it seems only every other pair or so actually fits halfway decently.
Response from Hubble ContactsMar 14, 2019
Hi Caitlinn, Thank you for taking the time to leave this review. I'm sorry to hear about your experience. It looks like you haven't been in contact with our customer service team yet. They'd like to help, so just send an email to [email protected] and we'll be back in touch shortly! Best, Vanessa
Zachariah J W.
called left a voice message. never heard back and received way too many emails.
Response from Hubble ContactsMar 14, 2019
Hi Zacharaiah, Thank you for taking the time to leave this review. I'm sorry to hear that you've had some trouble getting in touch with our team. I see that you've received some automatic emails from our payment system. In order for us to stop attempting to charge your account, you will need to call our team during business hours. Please call 1-844-334-1640 between 9am and 5pm EST, Monday through Friday to reach our customer service team and they will help with anything you need! Best, Vanessa
