Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
hubblecontacts.com
Website
hubblecontacts.com
Category
Vision & Hearing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 61% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Buenas tardes estoy leyendo los comentarios pero no quiero ofender tienen que quejaros tanto para hacer la vida imposible al personal Hubble. No saben lo que están diciendo yo las compré y van de maravilla, fáciles de poner i se ve bien i se sacan con facilidad y aún tengo un par de lentillas de reserva.
Response from Hubble ContactsApr 18, 2019
¡Muchísimas gracias Xavier por tu reseña y tu confianza en Hubble! Te lo agradecemos de corazón.
EL
Elsa
I would definitely recommend!!
I would definitely recommend!!
Response from Hubble ContactsJun 5, 2019
Hi Elsa,
Thank you for taking the time to leave this review. We appreciate your feedback and we're so glad you're enjoying your lenses :)
Thank you,
Vanessa
LP
LP
Poor customer service.
I actually really liked the contact lenses, after a free trial, but because I don’t wear contact lenses every day there was no point in receiving them monthly. I forgot to cancel the subscription, after the 30 days and when I got in contact with the company, they told me I had to send back the contacts first before they would refund me. Fine. They sent me a print out label and off I took them to the post office. It wasn’t until I contacted customer services, again, to see when I would receive my refund now that I had sent them back, that I was told it can take ‘A few weeks’ for the parcel to arrive at their warehouse in the NETHERLANDS and another FEW WEEKS for me to receive a refund. It has now been a few weeks, and I contacted customer service AGAIN, to see if the contacts had arrived at the warehouse, only to receive the exact same reply I had received before, it can take weeks blah, blah, blah. Customer service is poor, no help whatsoever. I am so glad I used PayPal to pay for them and I have now escalated it to them, in hopes they will get me my money back, because I have little faith I will get it back from the company myself.
Absolutely disgusting way to run a business. Not telling a customer before they send back the contacts that it can take weeks, which I think is complete rubbish and they’re hoping I’ll give up and they can keep my money, NOPE, not happening.
Response from Hubble ContactsJun 5, 2019
Hi Laura,
Thank you for taking the time to leave this review. I'm so sorry to hear about the frustrating experience you've had with this refund. I would like to have my team look into this and see what we can do to make this right. Please email [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP.
Best,
Vanessa
AI
Ana I. P.
Estoy intentando que me abonen unas…
Estoy intentando que me abonen unas lentillas que no llegaron , ya que no consigo contactar con ellos .
las lentillas son caras y malas tanto envoltorio como el producto, alguna sale buena pero la mayoria se te cae el ojo al suelo con ella , no se aguantan mas de un minuto puestas . Las compre xq se suponia que me salian mas economicas que en mi optica pero cuando llegaron los cargos eran 10euros mas caras que en mi optica.
Response from Hubble ContactsApr 18, 2019
Hola Ana,
Sentimos que tu experiencia haya sido tan mala. A parte del paquete de prueba que vale 2,95€, el paquete mensual de 60 lentillas sale por 29,95€. Entendemos que las obtengas en tu óptica si te sale más barato, y está claro que cada ojo es un mundo y tiene necesidades distintas. En cuanto a la devolución, si aun estás esperándola por favor escríbenos a [email protected] con el título "ATTN: Trust Pilot - ES".
Un saludo,
Vanessa
KA
Kaitie
Wearing these contacts damaged my eyes.
Wearing these contacts damaged my eyes.
MA
Mark
1-2 per box is ripped or dried from it…
1-2 per box is ripped or dried from it opening in box. Cancellation is not easy
EW
Elizabeth W.
I really wanted to like this product.
I wanted to like this product, but after my first box never arrived and I was refused a reimbursement I knew I was in for trouble. The company offered little support to me when I tried to cancel. I was unable to call the customer service number and they made little effort to accommodate that. I thought I had cancelled, but I was charged for ANOTHER month. The second box never arrived and I had to go through it all again, now I'm out way more money than I can afford. I feel let down by this company, the way they treat customers is despicable.
SH
Shannon
Even though at first
Even though at first, I thought they were flimsy as compared to the expensive ones, I thought they were much more comfortable. I really liked the timeliness of delivery, and the price point could not be beat. I cannot wait for them to develop their product to include my new prescription!!