Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsNov 6, 2025

Oh no, that definitely shouldn’t be happening, Efrain! We’ll get this sorted for you right away and send a replacement to cover the damaged lenses. Our standard shipping timeframe takes 5–10 business days (excluding weekends and holidays). Our customer service team will reach out to make sure everything’s taken care of. Cheers, The Hubble Contacts Team

Response from Hubble ContactsNov 5, 2025

Woohoo! We love hearing this, Maria! Smooth deliveries and great service, that’s what we’re all about. Cheers, The Hubble Contacts Team

Response from Hubble ContactsNov 4, 2025

That’s great to hear, Shawn! We’re glad to hear you’re happy with how easy and reliable your Hubble experience has been. Cheers, The Hubble Contacts Team

Response from Hubble ContactsNov 4, 2025

Oh no, Nicole! We’re really sorry for the mix-up. After checking, it looks like your subscription wasn’t properly put on hold during your last conversation with our team. We’ll issue a refund for your most recent order, which should reflect back in your account within 10 business days, depending on your bank’s policy. Our customer service team will also reach out to make sure everything is taken care of. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsNov 4, 2025

That’s awesome to hear, Rachel! Fast shipping, comfy lenses, and a great price - that’s the Hubble trifecta! Thanks for sharing the love. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsNov 4, 2025

Hi K, we’re really sorry to hear about the multiple issues you’ve run into - from the damaged lenses to the billing and account name errors. That’s certainly not the experience we want for you, and we want to make this right. We’ve already processed a replacement to cover the defective lenses you received. If you’d like to continue your subscription, we’d be happy to revert your original price and remove the tariff increase as a thank-you for your continued support. Our customer service team will reach out to make sure everything is taken care of. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsNov 4, 2025

Hi Michael! Thank you for sharing such detailed feedback. It means a lot. We’re sorry to hear about your recent experience. We completely understand how important it is for the packaging and print to be clear and easy to read. Due to new regulatory requirements, we updated our blister design to meet labeling standards. We weren't aware this was creating issues for our customers. Really appreciate you letting us know! We’ve shared it with our product team and will keep this top of mind for future design updates. As for pricing, the recent change was related to new tariffs, but as one of our valued customers, we’ve gone ahead and reverted it. We’ve also escalated your delivery concerns to our fulfillment team to review. Our customer service team will reach out to make sure everything is taken care of. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsNov 4, 2025

We really appreciate your feedback, Samantha. It’s great to know our team could step in quickly when those delivery issues occurred. Thanks for being such a valued customer! Kind regards, The Hubble Contacts Team