Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Jimmy
Sep 20, 2019
They live up to their promises in every…
They live up to their promises in every way
Report
Yuliana
Sep 20, 2019
They are good contacts
They are good contacts, I am happy with them. I get a 30 month supply at least 3 come out defective each time.
Report
Richard
Sep 19, 2019
Scam
I am another one who class this company in the scam category. I did the £1 trial and didn't like the lenses, next thing I notice is £30 taken from my account. I wanted to return the £30 box for a refund but as I had opened the outer postage box (to look for a return label) I was refused a refund. This company clearly relies on customers not reading full T&C's.
Response from Hubble ContactsSep 20, 2019
Hi Richard, Thank you for taking the time to leave this review. I’m so sorry about this, but we won’t be able to issue a refund if the outer shipping package has been opened. We totally get that it’s inconvenient and frustrating, but we have this policy in place to ensure the continued quality of our product for future customers. If you have questions about this policy, please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Samantha
Report
Liz
Sep 19, 2019
My eye doctor told me not to buy these…
My eye doctor told me not to buy these contacts because they are terrible for you eyes/eye health so I have been trying to cancel this order for months...however cancelling my subscription is so hard to do because I work from 9-5 everyday and cannot call a customer service line in the middle of my work day that this has overall been such a painful process and now I have paid for months of these contacts which I have never used and just end up throwing in the trash
Response from Hubble ContactsSep 20, 2019
Hi Liz, Thank you for taking the time to leave this review. I am sorry to hear that you have difficulties in cancelling your subscription. I can see that you have not reached out to our customer support team at this point. Please reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" and we will get back to you ASAP! Best, Samantha
Report
STEVI
Sep 19, 2019
I will be canceling my subscription…
I will be canceling my subscription because these have become so uncomfortable
Response from Hubble ContactsSep 20, 2019
Hi Stevi, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. If you're unsure about the lenses, it's best to refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
Report
Scott
Sep 18, 2019
Love the selection and ease of contacts…
Love the selection and ease of contacts arriving
Response from Hubble ContactsSep 20, 2019
Hi Scott, Thank you for taking the time to leave this review. I'm glad to hear that you are happy with the lenses and subscription service. We appreciate your feedback! Best, Samantha
Report
Jessica H.
Sep 17, 2019
at first I loved the idea
at first I loved the idea, after trying to update my new prescription and trying to postpone delivery it has been a pain. right now I have enough contacts to last me two whole years at first you were able to pause the delivery in advance now you can not. Unless you catch it right before delivery or call which well tell you to email after.
Report
Jean
Sep 17, 2019
This is a very good product
This is a very good product. The contacts are easy to get in and easy to get out. I like them a lot.
Report