Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Customer
Oct 11, 2019
Be careful, unexpected payment.
They trap you with unclear messaging then bill you, making it as hard as possible to cancel the subscription. Personally felt conned.
Response from Hubble ContactsOct 14, 2019
Hi Eleanor, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble canceling your subscription. I'd like to look into this and find out what happened. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP! Best, Samantha
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Paul T.
Oct 11, 2019
These are 90‘s technology lenses for…
These are 90‘s technology lenses for the price of competitors with up-to-date lenses. Don’t bother! They would dry up and literally fall out of my eyes after 4 hours.
Response from Hubble ContactsOct 14, 2019
Hi Paul, Thank you for taking the time to leave this review. I am sorry to hear that you did not get on well with the lenses. It's best to refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
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Unhappy
Oct 11, 2019
They won't cancel my subscription.
They won't cancel my subscription.. Its ridiculous..
Response from Hubble ContactsOct 14, 2019
Hi Manda, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble canceling your subscription. We've sent some more information to you through email so that we can make this right. Best, Samantha
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HM
Oct 11, 2019
Great
Great! Convenient! Perfect!
Response from Hubble ContactsOct 14, 2019
Hi Maria, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. We are so happy to have you on board! Best, Samantha
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Alicia W.
Oct 10, 2019
Always on time with the delivery
Always on time with the delivery. It was an easy process to sign up. I never ran out of contacts because the manufacturing and delivery was always precise. Thanks Hubble I will use you again in the future.
Response from Hubble ContactsOct 14, 2019
Hi Alicia, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time. We appreciate your feedback and hope to see you back down the road! Best, Samantha
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Lori
Oct 10, 2019
Defective lenses
A lot of the contacts I receive are usually defective. Once I put it on its torn or not even intact and irritates my whole eye! And I can’t wear either side till the irritation goes away. Also some come dry as if the liquid dripped out. I’d say on average for each box there’s atleast 9-10 defective lenses which sucks cause I like your service but definitely looking into other contact subscriptions since it keeps happening and I am not getting refunded for them. It’s not like I can ship them back since once they dry they crack into pieces.
Response from Hubble ContactsOct 14, 2019
Hi Lori, Thank you for taking the time to leave this review. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. Best, Samantha
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Kristy
Oct 10, 2019
I love the convenience of never having…
I love the convenience of never having to think about ordering they just show up and it’s perfect
Response from Hubble ContactsOct 14, 2019
Hi Kristy, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you. Thanks for being a part of the Hubble family. Best, Samantha
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kim
Oct 10, 2019
Great contacts
Great contacts
Response from Hubble ContactsOct 14, 2019
Hi Kim, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses. We appreciate your feedback! Best, Samantha
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