Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Kelly
Nov 13, 2019
Not the highest quality -- begin…
Not the highest quality -- begin hurting my eyes after many hours of use.
Response from Hubble ContactsNov 14, 2019
Hi Kelly, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses have not been working out well for you! If you're unsure about the lenses, it's best to refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
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bewerter
Nov 13, 2019
Betrug, Kreditkartenmissbrauch - nicht zu empfehlen.
Betrug, Kreditkartenmissbrauch - nicht zu empfehlen. Probeabo gemacht, nach nichtgefallen gekündigt - 2 mal per Mail. Kündigung wurde mir bestätigt. Nach einem Monat wurde meine Kreditkarte ohne Erlaubnis belastet. Die Linsen wurden mir zugeschickt - habe die Linsen mit dem bereitgestellten Versandlabel zurückgesendet, angeblich kamen sie erst nach 2 Wochen dort an. Meine Zahlung wurde letzte Woche angeblich erstattet - nach 10 Tagen ist immernoch kein Geld auf meiner Kreditkarte zu sehen. Per Mail wird mir erzählt das Geld wurde erstattet, was es offensichtlich nicht wurde. Dies ist 10 Tage her - mein Geld werde ich wohl nie wieder sehen. Es handelt sich hier um Betrug - bitte kein Abo abschließen.
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Christian K.
Nov 13, 2019
Finger weg ! Kündigungen werden ignoriert !!!
Über das Produkt an sich kann ich kein Urteil abgeben, da meine Frau diese benutzt. Wenn man jedoch auf die Abo Falle reingefallen ist, wird eine Kündigung, die ja so einfach sein soll, zum Alptraum. Nach der 1. tel. Kündigung passierte garnichts. Nach einer Kündigung per Einschreiben auch nix; die Post wäre angeblich zur falschen Adresse geschickt worden. Nach dem 2. Telefonat soll jetzt angeblich alles gekündigt sein.....Das bleibt noch abzuwarten. Finger weg : Betrugsmasche !!!!
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Patricia
Nov 13, 2019
Love how they feel and are very light
Love how they feel and are very light! I can hardly tell that they’re there!
Response from Hubble ContactsNov 13, 2019
Hi Patricia, Thank you for taking the time to leave this review. I’m so glad that the lenses are comfortable for you. We appreciate your feedback! Best, Samantha
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Austin
Nov 12, 2019
Keep getting charged
Been trying to cancel for several months. keep getting charged and sent contacts
Response from Hubble ContactsNov 13, 2019
Hi Austin, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some difficulties canceling your subscription. I can see that you have since canceled your subscription by calling in. If there's anything we can do to make your Hubble experience even better, just email [email protected] with the subject line "ATTN: Trustpilot". Best, Samantha
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Daphne
Nov 12, 2019
Pretty Great!
Contacts are super comfortable and there’s no hassle on delaying future orders!
Response from Hubble ContactsNov 13, 2019
Hi Daphne, Thank you for taking the time to leave this review. I am happy to hear your flexible subscription and our lenses are working so well for you. We are so happy to have you on board. Best, Samantha
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Hannah
Nov 12, 2019
Horrendous customer service
Horrendous customer service. The billed me twice for something that cancelled and then refused to refund me, and then didn't even send the contacts!
Response from Hubble ContactsNov 13, 2019
Hi Hannah, Thank you for taking the time to leave this review. I am sorry to hear about your experience, and I have attempted to look into this for you. We do not have sufficient information to find your communication records with our team, so I will have to ask you to reach out to us so we can look further into the situation. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP. Best, Samantha
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Stephen
Nov 12, 2019
I do love the service with Hubble
I do love the service with Hubble. My only negative comment would be that they should let you know they are shipping a few days before it’s time. Some months I’m not ready for another box and I’d like the option to skip a month beforehand.
Response from Hubble ContactsNov 13, 2019
Hi Stephen, Thank you for taking the time to leave this review. I'm glad to hear that you're loving the subscription service. You can log into your Hubble account to adjust and customize your delivery schedule. If you have any questions about this, please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Samantha
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