Chad B.
Almost every time I open a new box of…
Almost every time I open a new box of contacts, I always get a contact lens that looks like a piece of it is not there or maybe has a little chip out of it. I put it in and it hurts my eye. I pull it out and notice it. I like the convenience of getting the contacts in the mail though.
Response from Hubble ContactsJun 2, 2026
Hi Chad, we’re so glad you love the convenience of getting your lenses in the mail, but we want to ensure they arrive in perfect condition. We processed a courtesy refund this morning, and your replacement order will be on its way to you shortly. We reached out via email to investigate the issue. If you need anything else, please let us know! All the best, Hubble Contacts Team




