Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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J.s
Absolute GARBAGE !! Sent the wrong prescription for my trial and literally have the worst customer service team
Response from Hubble ContactsDec 25, 2019
Hi Julia, Thank you for taking the time to leave this review. I am sorry to hear that you have not had a great Hubble experience. I'd love to assist you further so please check your email for the message we've sent you. We appreciate all your patience! Kind regards, Samantha
Christy
They have never felt right in my eyes. They always feel off. I used the same prescription to get some from another source and they felt so much better.
Response from Hubble ContactsDec 25, 2019
Hi Christy, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. If you're unsure about the lenses, it's best to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Kind regards, Samantha
Holly
I thought I would try these contacts out as they looked like they had good reviews. Unfortunately I would not recommend them, nor purchase them again. They were not made well and I found them to be extremely dissapointing.
Response from Hubble ContactsDec 25, 2019
Hi Torrey, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses were not satisfactory. We appreciate the feedback and welcome you to send any other questions or concerns to my team at [email protected] using the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Kind regards, Samantha
Chris
Great comfortable. And arrived fast.
Response from Hubble ContactsDec 22, 2019
Hi Chris, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time and our lenses give great comfort to you. We are so happy to have you on board. Best regards, Samantha
Nicole
They feel great!!
Response from Hubble ContactsDec 22, 2019
Hi Nicole, Thank you for taking the time to leave this wonderful review. It’s great that you are enjoying the comfort of your Hubble Contacts. Thanks for being a part of the Hubble family. Best regards, Samantha
Justin
Your contacts do not fit well at all
Response from Hubble ContactsDec 22, 2019
Hi Justin, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. If you haven't already, please be sure to cancel your subscription to avoid upcoming charges and deliveries by calling us at 1-647-557-7765 between 9AM and 5PM EST, Monday through Friday, excluding bank and public holidays. Best regards, Samantha
Oana S.
They’re good. But my right eye contacts are in the packaging inside out, which is very inconvenient because I didn’t expect it and had severe discomfort and had to change my lens out
Response from Hubble ContactsDec 25, 2019
Hi Oana, Thank you for taking the time to leave this review. I'm so sorry to hear about your experience with our lenses. I can see that you have since canceled your subscription by calling in due to this matter. We appreciate the feedback and would like to let you know that you can reach out to our team at [email protected] if you have any outstanding questions or concerns. Kind regards, Samantha
Tiffany
I get this service for my daughter who is 15 years old. It just takes the panic of ordering her contacts every 3 months even though we buy the years worth. She’s 15, dumb things happen to where she’s crying out her contact, or it falls out. This way I know she has enough to cover that.
Response from Hubble ContactsJan 6, 2020
Hi Tiffany, Thank you for taking the time to leave this review. I'm so happy you're enjoying our flexible subscription model and that it's working well for your needs. We appreciate your feedback! Best, Samantha
