Rachel
Pretty great product
I do enjoy my Hubble contacts , its pretty cheap and comfortable product to wear. Sometimes ill get the odd contact that’s extremely uncomfortable right out from the package, ill just remove it From my eye and open another package, with no problems. I do recommend this to anyone, while im out and about, i recommend them to people when they ask me where my glasses are. They come in handy when its raining and or if you want to go swiming. The only thing That i dont like is the website needs to be updated. You have to call to cancel the product not on the website its self, and i also dont like the set up for the subscription for monthly/or 42 days of 52.(Odd days to pick) That Re-shipes out your product for you. id rather go back onto the website if i start to run out and order them myself, rather then the product re-ordering itself for me.
Response from Hubble ContactsFeb 14, 2020
Hi Rachel, Thank you for taking the time to leave this review. I'm glad to hear that you enjoy our low price and lenses, but it's important that your contact lenses are comfortable 100% of the time. If you're having problems with your lenses, please reach out to our team via email and we'll connect you with our quality team. We appreciate your feedback on not having an automatic subscription service. Unfortunately, it’s not something that’s in our future plans at this time. The majority of our customers use us to manage their subscriptions online. If that changes, we might rethink your suggestion. In the meantime, I hope you continue to enjoy our service! If there’s anything else I can help you with, please let me know by sending an email to [email protected] using the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Samantha