Hubble ContactsReviews of hubblecontacts.com

3.48,157 reviews
Vision & Hearing

Hubble Contacts

About Hubble Contacts

Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.

Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: hubblecontacts.com
Website: hubblecontacts.com
Category: Vision & Hearing
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Vision & Hearing

Call Write a review

About Hubble Contacts

Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: hubblecontacts.com
Website: hubblecontacts.com
Category: Vision & Hearing
Listed on Five Star Index: 2026

Emma L.

Feb 28, 2020

Avoid

1. no reminder when cheap trial expires which means...... 2. my 1st fully chargeable order arrived in unmarked brown box. I opened it as I didn't know what it was. Now unable to return incase the contacts have been "tampered with" despite them being inside sealed boxes within the external box. 3. No cheaper than a reputable company. Typical rip off internet company, avoid avoid avoid. I've been dealing with "Joy" in the customer service team..... ironic!!

Response from Hubble ContactsMar 18, 2020

Hi Emma, Thank you for taking the time to leave this review. I am sorry to hear about your experience. We try to be as transparent as possible that this is a subscription service by stating it on our web page and providing customers with access to skipping orders on their account page and changing the frequency of deliveries. Since Hubble is a subscription-based program, you will be billed and charged automatically each month on the scheduled date until you call to cancel the account. This was stated in our terms and service that you agreed upon signing up. I have had a chance to look into your interactions with our team and see that you were advised to contact us through phone prior to getting charged but no phone call was made. Your account is still active with the next charge date of May 13. We won’t be able to issue a refund if the outer shipping package has been opened. This was a general business decision made to help protect the safety regulations of our contacts. Rest assure you that our replacement policies are still intact and if there is a problem caused by the business that we would be happy to replace. If you have questions about this, please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get it addressed! Best, Samantha