Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Joshua
Convienent and a good price
Response from Hubble ContactsJul 21, 2020
Hi Joshua, Thank you for taking the time to leave this review. I’m so glad that the subscription service and pricing are working out for you. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trustpilot". Thank you! Best, Samantha
Harry
Excellent service and the product performs as advertised. Customer service is very responsive to emails.
Response from Hubble ContactsJul 21, 2020
Hi Harry, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trustpilot". Thank you! Best, Samantha
Jamie
Sending a reminder email that contacts will ship with enough lead time and the option to delay shipment would be fantastic.
Response from Hubble ContactsJul 21, 2020
Hi Jamie, Thank you for taking the time to leave this review. I appreciate your thoughts about having an email reminder when lenses will ship. I can understand how that feature would come in useful to you; unfortunately, it’s not something that’s in our future plans at this time. The majority of our customers use us to manage their subscription online where they have access to skipping orders on their account page and changing the frequency of deliveries. If that changes, we might rethink your suggestion. In the meantime, I hope you continue to enjoy our service! If there’s anything else I can help you with, please let me know by sending an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP. Best, Samantha
Debi
They are usually ok for short-term wear but after a bit my eyes get extremely upset and everything gets blurry, even if I use contact safe eye drops. But I do like the price so I’ll take it.
Response from Hubble ContactsAug 25, 2020
Hi Debi, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses pricing, but it's important that your contact lenses are comfortable 100% of the time. If you're having problems with your lenses, please reach out to our team at [email protected] and we'll connect you with our quality team. Thanks! Best, Samantha
Abijah
I really like Hubble they are the first brand I've try for daily contacts, I've had monthly for 3 years, the are very flexible with shipments and subscriptions
Brittany
I ordered dailies. I work 12 hour shifts and uaually have to take my contacts out by hour 9-10 because they get dry and start to irritate my eyes.
Response from Hubble ContactsAug 25, 2020
Hi Brittany, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses feels dry on your eyes. Artificial tears are often the first line of defense if you have dry eyes. You should actually use them even when your eyes feel fine because that helps to prevent dryness from cropping up. As a reminder, adequate followup by an eye care professional is essential for the safe use of HUBBLE®Daily contact lenses. Always follow the recommendations of your eye care professional and make regular visits. Let me know if you have any questions by emailing us at [email protected], we will be happy to answer them. Best, Samantha
Kimberly
Great!!! Soft and affordable!
Response from Hubble ContactsJul 14, 2020
Hi Kimberly, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses. We appreciate your feedback! Best, Samantha
S.lee
Contacts did not stay in comfortably. Always felt like they dried out and even had them get stuck in my eye. Just not the right fit for me.
Response from Hubble ContactsJul 28, 2020
Hi S.lee, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. I’d like to chat about your experience and see what I can do to help, I will reach out to you shortly via email. Best, Samantha
