Betsy
They always come late I’m always…
They always come late I’m always without them for a day or two
Response from Hubble ContactsJul 21, 2020
Hi Betsy, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had some gaps in your contact lens supply. That is frustrating, and part of what we are happy to offer is the convenient month to month delivery. For the time being, a solution would be to change the interval between charges to 26 days. This should help minimize the delivery time, to make up for weekends and other delaying factors. We'll continue to look into the issue on our end if you do not see an improvement. Let me know if this is how you'd like to move forward, and I'll set this up for you. We are always trying to improve our service, in every aspect, so feedback from customers like you is very much appreciated, and taken into consideration! Best, Samantha