Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Matthew S.
Jun 19, 2026
I paused my account
I paused my account, and have been billed 3 more times AFTERWARDS…. I’m on a fixed income and don’t have funds when I pause my account… VERY PISSED OFF, probably cancel permanently !!
Response from Hubble ContactsJun 24, 2026
Hi Matthew, thank you for bringing this to our attention, and we apologize for the frustration and distress this has caused. If you paused your account, you should not have been billed. Our support team is pulling up your details right now to investigate exactly what happened with these charges after your subscription was paused. A member of our team will be reaching out to you via email shortly to review the details, process any necessary refunds, and ensure you are fully taken care of. Kind regards, The Hubble Contacts Team
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Millie
Jun 18, 2026
Great customer service and fast…
Great customer service and fast shipping.
Response from Hubble ContactsJun 19, 2026
Hi Millie, we love hearing your feedback! Getting your order to you quickly and providing great support along the way is exactly what we strive for. Thanks for sharing your experience! Cheers, The Hubble Contacts Team
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Bernita S.
Jun 18, 2026
Larger mail delivery box size unacceptable
I'm displeased with the large mail delivery box size, before the size was able to fit inside the mailbox, unseen unnoticed. The size sent this last delivery was sitting on the porch in plain sight for possible theft. Since the price of the contacts has gone up I can't afford to lose this piece of valuable much needed mail.
Response from Hubble ContactsJun 23, 2026
Hi Bernita, we appreciate you bringing this to our attention. We know how important it is for your valuable deliveries to stay safe, and we’ll be sure to pass your comments regarding the packaging size to our management team for review. Thanks again for your time, and if there’s anything else we can help you with, please let us know! Kind regards, The Hubble Contacts Team
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Kira
Jun 18, 2026
They are Great when they aren’t ripped…
They are Great when they aren’t ripped out of the packaging. I have had lately 5 plus lenses ripped and then they have to be thrown away .
Response from Hubble ContactsJun 23, 2026
Hi Kira, thank you for your review. We’re glad to hear you love our lenses, but we are sorry to hear that you’ve dealt with ripped contacts lately. We have processed a replacement order to make up for the pairs you had to throw away, and we’ve sent an email to gather more information along with some care and handling tips for our Hydro lenses to help ensure a great experience moving forward. Kind regards, The Hubble Contacts Team
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Brian
Jun 18, 2026
Hubble is the bubble
I love to put a fresh contact lens in every morning.and get a fair price on them its a no brainer if you dont buy from Hubble you better get out of the bubble and order because your eyes are missing out
Response from Hubble ContactsJun 19, 2026
Hi Brian, starting each day with a fresh pair of lenses is one of the best parts of wearing dailies, and we're thrilled to be part of that routine. Thanks for the feedback, the recommendation, and for being such a loyal Hubble customer! Kind regards, The Hubble Contacts Team
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Kimber W.
Jun 18, 2026
Very pleased
I have worn Hubble contacts for several years. I’ve recently switched Hydro by Hubble contacts and have been very happy with them. Over the years I have had several occasions to contact customer service via phone and /or email, each time I have found the customer service to be excellent!! My contacts are delivered quickly with no fuss. I am very pleased with this service as a whole!!! I highly recommend!!!
Response from Hubble ContactsJun 18, 2026
Hi Kimber, thank you for the thoughtful feedback! We're delighted that you've had such a positive experience with both our products and customer service over the years. Knowing that we've earned your trust and recommendation means so much to us. Kind regards, The Hubble Contacts Team
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David V.
Jun 18, 2026
Site errors, ripped contacts
Site frequently has errors when trying to change and update information. “Premium” contacts are often ripped when removed from packaging
Response from Hubble ContactsJun 23, 2026
Hi David, thank you for your review. We are sorry to hear about the torn lenses and website errors. To help make things right, we have already processed a replacement order to make up for the pairs you had to throw away. A member of our team will be reaching out via email shortly to investigate this specific batch, help fix any portal glitches you’ve experienced, and share some care and handling tips for our Hydro lenses to ensure you have a great experience moving forward! Kind regards, The Hubble Contacts Team
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JJP
Jun 18, 2026
These are fantastic contacts.
These are fantastic contacts.
Response from Hubble ContactsJun 18, 2026
Hi John, thank you for the kind words. We're thrilled to know your lenses have been such a great fit and that you're enjoying your Hubble experience! Cheers, The Hubble Contacts Team
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