Tim M.
AVOID. TYPICAL SCAMBAITING SUBSCRIPTION SERVICE.
I would recommend avoiding this company. I haven't even gotten a chance to wear the contacts and the business/subscription tactics is enough for me to know this is your typical piece of crap company that just lures customers into some substandard product with the enticing $1 trial price and are quick to load you into their $39/month pricing without any advance warning. I just got my $1 trial pair a little over a week or two ago and before I even get a chance to try them on I get ANOTHER box in the mail. I figured it was somekind of error where they accidentally sent me two packages, but nope. It was my first full-price subscription order, so great, now I have two months worth and am invested $40 before I even get to try out the product. Naturally, as with all scam companies, there's no convenient way to cancel. You have to call their phone number and go through the typical retention crap. I don't even have to research how I subscribed myself to the service as its standard for all these companies. Guaranteed the $1 trial pair has some terms and conditions that they can charge you full-price whenever to start your subscription. Good job Hubble, you got $40 out of me. Don't care if you contacts are even worth a damn because of your scum tactics. BTW, actual reviews by eye doctor's suggest this product is outdated and potentially harmful to the health of your eyes, but I figured for a $1 I could try them out or use as an emergency backup.
Response from Hubble ContactsAug 11, 2020
Hi Tim, Thank you for taking the time to leave this review. I'm so sorry to hear that you were not happy with your Hubble experience. I have attempted to look into this for you but we do not have sufficient information to find your communication records with our team, so I will have to ask you to reach out to us so we can look further into the situation. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP. All the best, Samantha




