Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsAug 18, 2020

Hi Chantaye, Thank you for taking the time to leave this review. I am sad to hear that you would like to cancel your subscription with us. As much as we would like your continued patronage, we respect your decision to cease your agreement. In this regard, we would like to know how we could be of better service to you in the future so we will reach out to you shortly via email. Looking forward to hearing back from you. All the best, Samantha

Response from Hubble ContactsAug 18, 2020

Hi Anais, Thank you for leaving us such a wonderful review. We are thrilled that you loved the quality of our lenses and your deliveries have been arriving on time. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we are happy to have you on board. Cheers, Samantha

Response from Hubble ContactsAug 18, 2020

Hi Aiden, Thank you for taking the time to leave this review. It's great that you’re loving the lenses, although I’m very sorry you have had some trouble cancelling your subscription. It’s always important for us to respond quickly to our customers. Having made you wait two hours on hold is unacceptable. We’ll strive to do better. We would like the opportunity to investigate your feedback further. Please could you contact me at [email protected] with the subject line "ATTN: Trustpilot". We’ll work with you to resolve any issues as quickly as possible. Thank you, Samantha

Response from Hubble ContactsNov 20, 2020

Bonjour Sophie, nous sommes sincèrement navrés que votre expérience n'a pas été plaisante. Nous faisons tout notre possible afin d'améliorer la qualité de nos services. Merci de nous laisser un message sur [email protected] pour que nous puissions trouver une solution pour vous.

Response from Hubble ContactsNov 20, 2020

Bonjour Amine ! Merci pour votre avis :D Nous sommes ravis d'apprendre que nos lentilles vous plaisent :)

Response from Hubble ContactsAug 18, 2020

Hi Abby, Thank you for taking the time to leave this review and for bringing this matter to our attention. I’m so sorry to hear that you have had some trouble cancelling your subscription. We would like the opportunity to investigate your feedback further. Please could you contact me at [email protected] with the subject line "ATTN: Trustpilot". We’ll work with you to resolve any issues as quickly as possible. Thank you, Samantha

Response from Hubble ContactsNov 20, 2020

Nous sommes ravis d'apprendre que nos lentilles vous conviennent !! :)