Hubble ContactsReviews of hubblecontacts.com

I have been using Hubble for years. Every time I have needed help I have always received quick and great service. I get my contacts on time and would recommend them to anyone needing contacts. 100% satisfied

I love Hubble! I don't have to stress about picking up my lens anywhere, they come straight to my door. The only unpleasant experience I've had was when Covid struck, and it caused massive delays with the arrival of my lens. I understand it's not their fault, but they could've at least offered a discount on the second box to show their empathy you know. Other than that, I'm still Happy with Hubble and will continue to use their services.

The service is easy, convenient, and always on time!

ACHTUNG BETRUG! Ich hatte ein Abo bei Hubble und habe dieses am 16. Juni gekündigt. Eine Monatsbox, die mir kurz vorher zugesendet wurde, wollte ich zurückschicken und erhielt dafür per Mail einen Rücksendeschein. Die 29,95 für Linsen sollte ich nach Ankunft zurückerstattet bekommen. Ich brachte das Päckchen ungeöffnet und neu frankiert zur Post und machte Beweisfotos (da mir für die Art von Rücksendeschein kein Beleg ausgestellt werden konnte). Nach einer Weile kontaktierte ich den Kundenservice und wurde immer wieder vertröstet. Nach 63 Tagen rief ich schließlich wieder an und zitierte dieses Mal aus dem deutschen Gesetzestext. Nach § 355 Abs. 3 Satz 4 BGB trägt der Unternehmer das Risiko der Rücksendung einer Ware nach erfolgtem Widerruf. Das bedeutet, dass der Verkäufer beim Verlust der Ware im Rahmen der Rücksendung weder den vom Käufer gezahlten Kaufpreis behalten darf, noch Wert- oder Schadensersatz geltend machen kann. Die Rückerstattung des Kaufpreises muss weiter innerhalb von 14 Tagen erfolgen. Daraufhin sollte ich mich mit dem Anliegen an einen Vorgesetzten wenden und mir wurde die E-Mailadresse mitgeteilt. Nun die nächste Frechheit: Die Mailadresse existiert nicht (ich habe sie mir Buchstabe für Buchstabe buchstabieren lassen) und die Mail kam nach wenigen Tagen zurück. Ich warte nun seit 72 Tagen auf die mir rechtlich zustehende Rückerstattung — was tippen Sie, werde ich diese noch bekommen? Nein? Wie ich sagte: Achtung Betrüger!

I have had Hubble contacts for quite sometime as I was attracted like many to the convenience of the delivery and reasonable cost. In the beginning of my journey with the lenses I was satisfied as they felt comfortable and did not seem to be an issue. Fast forward to the lenses that I have been receiving for the past couple months I began to realize that my eyes were extremely dry and bothersome. Unfortunately I ignored the issue and continued to wear the lenses. I recently had to have an emergency eye doctor visit as my eye was extremely painful. I informed the optometrist that I had been using Hubble brand contacts and she immediately told me that those are not reliable to use as their is no brand name on them, no record of where the contacts come from, and they are using outdated materials. Due to wearing these lenses and ignoring the irritation I was experiencing my eyes are now damaged from the lack of oxygen. I can not wear any brand contacts at the moment until my eyes hopefully improve. I hope if someone is reading this review I can save them from the pain that I am experiencing in my eyes from these contacts !!

The contacts that I received dried my eyes out so much that it scratched my cornea. In my opinion the worst customer service experience ever and not only did they not cancel my order after I requested to do so they still charged me $40 and wouldn’t refund me even tho the account was already in the process of being deleted. 0/10 would not recommend to anyone looking for a good experience .

This company is a scam and they delete bad reviews whenever they can. Their contacts are painful and I can't see like they gave me the wrong script. They try to charge you every day until they get your grocery money your mom sent because you can't afford food. They are terrible and a complete joke. NEVER USE THESE! I'm telling my friends and family to not use them. Gross company.

Continue to over charge me, multiple unauthorized charges after post pining orders, unable to cancel a previous account, terrible dismissive customer service. Too bad, I like the product alright. But damn near a scam. I haven’t been to recover any payments not get a hold of one person.