Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsNov 21, 2020

Hi Jess, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription and the lenses were not comfortable for you. I’d like to chat about your experience and see what I can do to help. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you ASAP! Best, Samantha

Response from Hubble ContactsSep 22, 2020

Hi Josh, Thank you for taking the time to leave this review. I'm so sorry that your encounter with one of our associates fell short of expectations. I’m going to take the time and look into what happened here, and I will reach out to you shortly via email. Best, Samantha

Response from Hubble ContactsSep 15, 2020

Hi Saint, Thank you for taking the time to leave this review. I am so sorry to hear that you have had such a poor experience that you no longer want to work with us. Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. I would love to find out more about what happened so that we can make this right. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you right away. Looking forward to hearing back from you. Best, Samantha

Response from Hubble ContactsSep 15, 2020

Hi Yen, Thank you for taking the time to leave this review. I’m very sorry you had this experience. I would love to find out more about what happened so that we can make this right. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you right away. I'm here for whatever you may need and look forward to hearing from you soon. Best, Samantha

Response from Hubble ContactsSep 15, 2020

Hi Judy, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription. I can see that you have since cancelled your subscription by calling in yesterday. Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. As much as I hate to see you go, I completely understand how upset you must feel. I apologize again for any trouble we may have caused you. Good luck with your business, and I wish you all the best. Let me know if you have any more questions, comments, or concerns. Best, Samantha

Response from Hubble ContactsSep 14, 2020

Hola Carmen, Muchas gracias por dejar tu comentario y siento muchísimo saber de tu experiencia con nuestras lentillas. Cada ojo es diferente, y el tipo de material y tamaño de las lentillas varía dependiendo de la marca. Imagino que nuestro tipo de lentillas no es lo que tus ojos necesitan y por eso no has tenido una buena experiencia. No dudes en contactar a nuestro equipo de atención al cliente si necesitas cualquier tipo de asistencia. Un saludo, Pedro.

Response from Hubble ContactsSep 15, 2020

Hi Chloe, Thank you for taking the time to leave this review. I'm so sorry to hear you did not receive your order and apologize for the difficulty you have had in cancelling the subscription. I’d like to chat about your experience and see what I can do to help. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you right away. We're always here to help you in any way we can. Best, Samantha

Response from Hubble ContactsSep 15, 2020

Hi Muriel, Thank you for taking the time to leave this review. I'm so sorry that your encounter with our associates fell short of expectations and apologize for the trouble in getting your refund. I also want to thank you for giving us a chance to make things right. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and I'm looking forward to hearing all about it. We're always here to help you in any way we can. Best, Samantha