Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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David B.
Really comfortable Great service
Response from Hubble ContactsDec 6, 2020
Hi David, Thank you for taking the time to leave this wonderful review. We're happy you had a fantastic time with us and our lenses! Thanks for your trust, we're thankful for amazing customers like you. Best, Samantha
David
Lentillas de gran calidad. Servicio y atención de 10. Los envíos super puntuales.
Response from Hubble ContactsDec 10, 2020
Hola David, ¡Muchas gracias por tu valoración! Nos alegra saber qué estás contento con nuestras lentillas y nuestros servicios. Un placer tenerte en la familia Hubble. Un saludo, Pedro.
Debra
They are awful, they're thin and flimsy and the prescription isnt anything near. I cant contact anyone to cancel
Response from Hubble ContactsDec 5, 2020
Hi Debra, Thank you for taking the time to leave this review. I am sorry to hear that the the product you received wasn't up to your or our standards and for the trouble cancelling your subscription. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you via email to discuss a solution to your problem together. I am looking forward to hearing back from you. Best, Samantha
Fred
J’en suis très satisfait de mon produit mais se que j’ai moin aimer se l option de prélèvement automatique après avoir souscrit à l essai pour 1$ jaurrais aimer être averti vous avez pri un prélèvement et je n’avais pas encore reçu mes échantillons ses le seule désagrément que j’ai eu
Response from Hubble ContactsJan 10, 2021
Bonjour Fred, merci pour votre avis ! Nous sommes plus que ravis d'apprendre que nos lentilles vous conviennent :) En revanche, nous sommes navrés par le fait que vous n'avez pas reçu la boîte d'essai avant le premier prélèvement. Ce dernier est déclenché automatiquement 16 jours après la première commande d'essai. La prochaine fois que vous rencontrez un délai, n'hésitez pas à nous en informer via e-mail sur [email protected] pour que nous puissions trouver une solution ensemble.
Rachel R.
Good product, but the cancellation process should be simpler. I thought I had successfully unsubscribed after emailing as per instructions on the website, only to be charged the next month. Very unhappy with this and will not use this company again in the future.
Response from Hubble ContactsDec 13, 2020
Hi Rachel Rose, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription. I do see that you emailed on October 11 and we advised you to call in order to cancel. However, I do not see a record of you calling our phone line. We would like the opportunity to chat and investigate your feedback further. I will reach out to you shortly via email, to discuss a solution to your problem together. Looking forward to hearing back from you. Best, Roxanne
@burrelzebub
Very comfortable. Great delivery.
Response from Hubble ContactsDec 23, 2020
Hi there, Thank you for taking the time to leave this review. I'm glad you felt very comfortable with our lenses and your deliveries have been arriving on time. We really appreciate you taking the time to share your feedback and being so open with us. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
Kyra T.
Great product, quick delivery, and was able to put my prescription on hold very easily. Friendly customer service!
Response from Hubble ContactsDec 23, 2020
Hi Kyra, Thank you for the 5-stars! I'm so happy to hear that you're having a great experience with our subscription service, delivery and lenses. Helping our customers help their customers has always been our goal. We love that you love us. :) Best, Roxanne
Kerry
Great stuff very enjoyable MOST exciting totally spondacious
Response from Hubble ContactsDec 23, 2020
Hi Kerry, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. We appreciate your kind words with us. It means the world to us and to our entire team! Best, Roxanne
