Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Lashanda G.
Jul 12, 2026
They are blurry can we pause…
They are blurry can we pause subscriptions until further notice
Response from Hubble ContactsJul 14, 2026
Hi Lashanda, we appreciate your honest feedback. We're sorry to hear that the lenses didn't work out for you. I have confirmed that your subscription has already been canceled, so no future charges or shipments will be processed. Our team will also reach out to you via email to learn more about your experience and make sure you're fully taken care of. Kind regards, The Hubble Contacts Team
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Hunter H.
Jul 11, 2026
Haven’t received my package
Haven’t received my package
Response from Hubble ContactsJul 13, 2026
Hi Hunter, we're sorry to hear that you were concerned about your order, and we apologize for the inconvenience. Upon reviewing your account, I can confirm that your order was delivered yesterday. Our team will also be reaching out to you via email to follow up and make sure you're fully taken care of. Kind regards, The Hubble Contacts Team
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Maria
Jul 10, 2026
Easy experience
Easy experience, I love the fact that I can get the contact lens exam virtually. Good pricing as well!
Response from Hubble ContactsJul 13, 2026
Hi Maria, we love hearing this! We're glad you enjoyed the convenience of the online exam and had a smooth experience. Thanks for choosing Hubble! Cheers, The Hubble Contacts Team
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Rachel
Jul 10, 2026
double charging me
were double charging me, told me to send back a case of contacts for a refund. did that over a month ago and never received my refund. customer service is very shotty. But, I do like the contacts most of the time.
Response from Hubble ContactsJul 16, 2026
Hi Rachel, thank you for bringing this to our attention, and we're sorry to hear about your experience. We do appreciate you sharing that you've enjoyed our contacts, and we're grateful for your continued support. Upon reviewing your account, I can confirm that the duplicate subscription has already been resolved by our customer service team. Regarding your returned order, we've also processed your refund. The funds should appear in your account as soon as your bank completes processing the transaction. We appreciate your feedback and the opportunity to make this right. Kind regards, The Hubble Contacts Team
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Nicole O.
Jul 9, 2026
The customer service personnel wonderful customer service was very…
The customer service personnel was very understanding of my problem with the ripped contacts and resolved my problem without any issues.
Response from Hubble ContactsJul 10, 2026
Hi Nicole, we're so glad our team was able to quickly resolve the issue and provide the support you needed. Thank you for sharing your experience! Cheers, The Hubble Contacts Team
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Thomas
Jul 9, 2026
Got rx quickly
Got rx quickly
Response from Hubble ContactsJul 9, 2026
Hi Thomas, we're glad the ordering process was quick and easy for you. Thanks for choosing Hubble! Cheers, The Hubble Contacts Team
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Joshua I.
Jul 9, 2026
I tried not to be upset. But then I was sent contacts made out of packaging tape.
Well first off I was charged $60 dollar for contacts I never ordered. At first I wasn't to mad about it because I was gonna need contacts at some point. But then after I used the trail pair which were not to bad I put in a pair "I paid" for and they were very blurry. I officiate basketball and I couldn't see from the baseline to halfcourt. They say my prescription and match what the trail pair says, yet they are not the same. And I have tried a bunch of them. Some do seem to be a little better than the others. But not by much. And it how my normal vision is. As in I can see decent close up but outside of 2 feet it gets blurry. The trial pair gets blurry but at much further distance. I tried to contact customer support but I never received anything back. Charging me for good contacts is wrong. Charging me for packaging tape contacts is criminal.
Response from Hubble ContactsJul 14, 2026
Hi Joshua, thank you for taking the time to share your feedback. We’re sorry to hear that your lenses were blurry and that you didn’t receive a response from our team. Since Trustpilot does not display your email address, we aren’t able to look up your account directly. Could you please send us an email at [email protected] with the subject line “ATTN: Trustpilot”? Our team will prioritize your case and make sure this gets resolved for you immediately. Kind regards, The Hubble Contacts Team
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Audrey C.
Jul 8, 2026
Eh go to Costco instead
Eh. They’re not that good contacts. Shipping is bad. Either gofo, uniuni or someone else.
Response from Hubble ContactsJul 13, 2026
Hi Audrey, we thank you for taking the time to share your feedback. We're sorry to hear that both our contact lenses and shipping experience didn't meet your expectations. We recently transitioned to a new fulfillment center and courier network, and we recognize there have been some opportunities for improvement. Your feedback will help us with that, so thank you again! To make things right, we've gone ahead and issued a free replacement order as a courtesy. If there’s anything further we can do to support you, please don’t hesitate to reach out; we’re here to help. Kind regards, The Hubble Contacts Team
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