Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsJul 22, 2026

Hi Lisa, we're sorry to hear about your experience, and we apologize for the issues you've encountered with your lenses. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out to you via email to gather more details and make sure you're fully taken care of. Thank you for bringing this to our attention and for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJul 17, 2026

Hi Courtney, it means so much to know we've earned your trust. Thank you for choosing Hubble - we're grateful to be part of your vision care journey! Cheers, The Hubble Contacts Team

Response from Hubble ContactsJul 23, 2026

Hi Rikki, thank you for your feedback! We're glad to hear you're enjoying our lenses, and we appreciate your continued support. We're sorry your order took longer than expected to arrive. Our standard shipping timeframe is 7–10 business days (excluding weekends and Federal holidays), although occasional delays can happen. We appreciate your patience and will continue working to provide a better delivery experience. If you ever experience an issue with one of your orders, please don't hesitate to reach out to our customer service team. We'll do our best to find the best resolution and make sure you're fully taken care of. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJul 21, 2026

Hi Jonathan, thank you for taking the time to share your experience, and we're truly sorry to hear about the issues you've encountered. We take quality concerns like this very seriously and appreciate you bringing them to our attention. We'd like the opportunity to investigate this further so we can better understand what happened and determine the best way to make things right. Please send us an email at [email protected] with the subject line "ATTN: TRUST PILOT", and our team will prioritize your concern and work with you toward a resolution. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJul 16, 2026

Hi Mark, we're glad our team was able to find a solution that worked for you. Thanks for choosing Hubble and for sharing your experience! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJul 21, 2026

Hi Nicole, we thank you for bringing this to our attention, and we're sorry to hear about your recent experience. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out to you via email to gather more details about your experience so we can share them with our Quality team and make sure you're fully supported. Thank you for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJul 23, 2026

Hi Maria, That's certainly concerning and not the experience we want you to have. I appreciate you bringing this to our attention. To make things right, I've immediately processed a refund for your most recent order and can confirm that your subscription has been canceled, so there won't be any future recurring charges. Once you have your updated prescription from your eye care provider, we'd be happy to help you get back on track whenever you're ready. Thank you for giving us the opportunity to assist you, and we truly appreciate your understanding. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJul 20, 2026

Hi there, thank you for your honest feedback, kind words about our team, and for reactivating your subscription! We’re thrilled to have you back and truly appreciate your continued support. To help make things right, we’ve issued a complimentary replacement order to cover the lenses you experienced issues with. Thank you again for sharing your experience and for allowing us the opportunity to support you. Kind regards, The Hubble Contacts Team