Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Kaity M.
Apr 29, 2021
Super easy and fast shipping
Super easy and fast shipping! Great prices. I don’t wear the contacts every day so the option to extend the shipments is super great! Love it
Response from Hubble ContactsApr 29, 2021
Hi Kaity, Thank you for the time on leaving such a positive review. We are very delighted that despite the current pandemic situation, you still receive your lenses on time which is very essential given that lenses are needed on a daily basis. And yes, feel free to skip a shipment if you need to. With all this, we hope that we can continue satisfying you not just with our product but our services as well. Again, thank you so much! Best, Cynthia
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Joshua H.
Apr 29, 2021
Terrible contacts
Terrible contacts. Hard to see with them, and difficult to cancel.
Response from Hubble ContactsApr 29, 2021
Hi Joshua, Thank you for taking the time to leave us a review. We are so sorry to hear that our lenses are not working great for you, we totally understand that Hubble is not for everyone so we can assure you that we have a very easy cancellation process. We’d love to help you out with this and hear some more feedbacks from you. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP. Best, Cynthia
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Alessandra Van de N.
Apr 29, 2021
Always happy with hubble customer…
Always happy with hubble customer service
Response from Hubble ContactsApr 29, 2021
Hi Alessandra, Thank you so much for the kind review. We totally appreciate a feedback that shows we are doing good as a company, it surely wants us to improve and do more. We'll definitely do our very best to continue provide better products and services. Best, Cynthia
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Hugo S.
Apr 29, 2021
IT'S A SCAM do not use
IT'S A SCAM do not use, they will just charge you a nonsense membership without informing you and there and I cannot even cancel it I had to freeze my card. AVOID AT ALL COSTS. I ordered the £1 contacts and a couple of weeks later I got a random £27 charge and I don't even have a receipt of this on any of my emails. Complete scam.
Response from Hubble ContactsApr 29, 2021
Hi Hugo, Thank your for taking the time to leave us a review and we are truly sorry to hear that you have an unpleasant experience with us. We do apologize if our terms and service caused you any inconvenience, we are indeed a subscription service company however we don't have any membership fees, the £27 is for another set of lenses that will be delivered to you. We just wanted to let you know that we are very much willing to help you with your concern especially with cancellation as you can easily cancel accounts. We would like to hear more of your concern or any feedbacks so Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll definitely assist you further. Best, Cynthia
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Ali A.
Apr 26, 2021
Great product and excellent delivery…
Great product and excellent delivery and timing. The quality of the contacts are excellent, they are very comfortable and they don’t dry out while in your eye. They deliver on time every month. I don’t have to worry or think about my lenses running out. I recommend them to all that use contact lenses.
Response from Hubble ContactsApr 27, 2021
Hi, Ali, Thanks for the lovely review and recommendations! We are more than happy to know that the contacts are working great with your eyes and that your deliveries are working out so well! We love to hear feedback like this! We hope to keep you for more years to come! Stay safe! Best, Cristy
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Nicky M.
Apr 24, 2021
Top service!
Top service!! Altijd op tijd en loopt smooth. Zou het iedereen aanraden.
Response from Hubble ContactsMay 5, 2021
Beste Nicky, wat fijn dat je van onze service geniet! Heel erg bedankt voor deze super top review, en laat ons weten als we je ergens nog mee kunnen helpen!
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Maria Antonia R.
Apr 24, 2021
Buenos días la verdad es que estoy muy…
Buenos días la verdad es que estoy muy contenta con el servicio en todos los aspectos. Lo que estoy intentando darme de baja del servicio ya que me ha cambiado la graduación y tengo que dejar de usar y esto me está siendo difícil agradecería que se me guiara cómo hacerlo.Muchas gracias
Response from Hubble ContactsMay 3, 2021
Hola Maria Antonia, Muchas gracias por tu tiempo en dejar tu mensaje. Puedes cancelar tu subscripción escribiéndonos en Facebook, por email en [email protected] o por teléfono en el 959 87 32 47 entre las 9:00 y 17:00 CET (Horario de Europa central), de lunes a viernes, excluyendo días no laborables y festivos. Si sigues teniendo problemas, por favor, escríbenos a [email protected] con asunto "ATT TRUSTPILOT" para que podamos intervenir y poder ayudarte 😊 Saludos, Pedro.
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Holly
Apr 23, 2021
Contacts are of poor quality
Contacts are of poor quality. Not usable
Response from Hubble ContactsApr 28, 2021
Hi Holly, Thank you for taking the time to leave this review. We are so sorry to hear about this, seems like our lenses doesn't work well with you. We'll reach out to you via email shortly and hope we can further assist, also we'd love to know more about your experience and get some feedback that would help us improve our products and services. Thank you! Best, Cynthia
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