HSA Bank is a health savings account administrator in the United States.
HSA Bank (hsabank.com) has 104 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Skye R. P.
I have provided HSA Bank with the routing number for my other bank and proved that it is a valid bank, verified by the Federal Reserve. Regardless of the multiple requests, they still claim that the routing number is invalid and refuse to add it to their system. Pacific West Bank - Routing number 123207049.
Richard R.
HSA Bank has known issues with double pending transactions, that do not show in your account, but reduce your available funds. No help to get this resolved with bills due and balance not high enough in the account. Use anyone else but them.
Isabel B.
This is the worst financial institution that I had ever encountered and there are bad ones out there. They trained their employees to denied as much as possible doing the "impossible" to not pay to insurers they take advantage of seniors and from everybody and they get away with it! They do not answer the phone and never return calls no emails they just are there to take your money and that is it!
Siddharth
This is a huge scam. Avoid this business like a plague
David C.
I have been trying to transfer my hsa brokerage account (linked to HSA bank) to a different HSA platform other than the worst HSA bank. I have submitted the correct paperwork and they refuse to "unblock and release" the brokerage. They want me to liquidate a fully invested brokerage account (during the most volatile markets ever) and potentially miss out on best days. so they can send a check to the new HSA platform. Not acceptable!! The "support team " are clueless to what i am trying to accomplish and the emails are returned "please call for assistance security purposes".
Carl R.
HSA bank is terrible! Do not use for your HSA account! Don’t speak English and lousy customer service!!!!
Chris
Absolutely the WORST financial experience ever. Do Not trust your HSA to them. I have been trying unsuccessfully for 3-1/2 months to transfer my funds to a different HSA custodian. They will not execute the transfer despite attempting to resolve the issues with at least 5 different agents. Each time it is reviewed and I am told that everything looks to be in order, but each time it is the same story in the end.
customer
HSA Bank is very poor communicators, took 3 different individuals to get my HSA transferred out. Then they forget to send the final $3.75 to my new custodian and instead send it to me in my name. Completely WRONGS. They don't know what they are doing.
