Rick A.
Smooth sailing
Smooth sailing. Michelle was great. Thank you.
Response from Houseplans.comJul 28, 2025
Michelle will be happy to hear this. Thank you, Rick.

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Houseplans.com (houseplans.com) has 753 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Rick A.
Smooth sailing. Michelle was great. Thank you.
Response from Houseplans.comJul 28, 2025
Michelle will be happy to hear this. Thank you, Rick.
Latasha J.
Sooooo Great! Dominque Foster Was very helpful and knowledgeable about this process. She kept up with me during this process and when I finally got ready to purchase she answered the call and hade record of all of our interactions. I did choose another plan, but the fact that she had that trail of communication meant everything for us we felt like a customer, and not just rushed through a process. I would shop here again and again if I wasn't building our forever home. But I highly recommend there services,
Response from Houseplans.comJul 22, 2025
Thank you, Latasha! We're so glad to hear that you enjoyed your interactions with Dominque. All the best with your build, and please keep us updated with photos.
Tim L.
Knowledgeable and friendly thanks
Response from Houseplans.comJul 22, 2025
Awesome! We appreciate this note, Tim.
William F.
Knowledgeable , quick response time.
Response from Houseplans.comJul 22, 2025
Thanks, William!
Sorin C.
I give it only 1 star because the plans are from 2005 and I saw this only after I purchase them. I wouldn't buy them if I knew this. I wanted to give them back and get a refund because now I have to pay extra for having them updated from 20 years ago. But I can't do this because is not refundable.
Response from Houseplans.comJul 24, 2025
Hi Sorin, we left you a voicemail and sent an email. Give us a call if you'd like to talk more. In general, plans conform to nationally recognized standards from the time in which they were drawn, so sometimes they need updates to meet your local building area's regulations. These will vary widely.
Sniktawcustomer
So far so good. Stacey was most helpful through the whole process.
Response from Houseplans.comJul 18, 2025
Thanks for this nice note! Stacey will be happy to see it.
customGerri L.
told the plans would be in 2-3 business days it's been a week and I still do not have them...apparently my adviser is on medical leave...I have the builder chewing on my butt looking for these plans holding up teams!!!!!!!!!!!!!!!!!!!!!!
Response from Houseplans.comJul 18, 2025
Hi Gerri-lynn, we've called and emailed you to let you know that the designer re-sent the plan. If you're still having trouble finding it, please call us!
Martin W.
Fast personalized service, quick response to questions/options, reasonable cost for modifications to a plan. Very helpful in all aspects of the process
Response from Houseplans.comJul 18, 2025
Martin, we appreciate you taking the time to write this. Glad to hear that the mods process was fast and easy for you.