Kassandra M.
Beautiful house plans to offer but….
Beautiful house plans to offer but not enough information on them to make a choice if the plan with work for you. BUYER BEWARE: IF YOU BUY A PLAN GOOD LUCK ON GETTING CHANGES MADE! My husband and I purchased a plan a couple years ago and realized there was some things we wanted to change, made a detailed list and then when we tried to reach out, we got 1 or 2 responses from this company and then they disappeared. They never responded to either of my follow up emails and left us with a plan that doesn’t work for us unless the changes are made to it. When we purchased it we couldn’t tell things like garage door height ect… had we known this was what our experience would have been, I would have purchased my plan elsewhere.
Response from Houseplans.comSep 2, 2026
Hi Kassandra, we’re sorry to hear about your experience and understand how frustrating it must have been to feel like you couldn’t get the changes you needed. We’re glad you found a plan you loved, and we’d be happy to help you explore modifications to make it work better for your needs. If you’re still interested in making the changes, please give our team a call. We can review what you’re looking to modify and help explain the options available. We also appreciate your feedback about the information provided on the plan pages, as we’re always looking for ways to make the process easier for customers when selecting a plan. We’d really appreciate the opportunity to help you get your plan where you need it to be.