Houseplans.comReviews of houseplans.com

Response from Houseplans.comApr 2, 2026

Wayne, thank you for your continued trust and for sharing such a thoughtful review! We’re so glad to hear the website was easy to navigate and that you were able to quickly connect with our team when you had questions. It’s great to know Stephanie made the process smooth, we’ll be sure to pass along your kind words to her. We’re here anytime you need us for your next build!

Response from Houseplans.comApr 2, 2026

Thank you for sharing your experience, Terence! We’re so glad our team could support you every step of the way, especially as you navigated the process for the first time. We appreciate you choosing us and are here if you need anything moving forward!

Response from Houseplans.comApr 2, 2026

Hello Charles, thank you for your kind words! We’re glad to hear our team was friendly and helpful during your experience. We appreciate you taking the time to share your feedback and thank you for choosing us!

Response from Houseplans.comMar 31, 2026

Thank you for your feedback, Michelle! We’re glad to hear you’re happy with the plans. We appreciate you choosing us and good luck with your new home!

Response from Houseplans.comMar 31, 2026

Delton, thank you for sharing your experience! We’re glad to hear your plans arrived sooner than expected and that you found them detailed. We truly appreciate your recommendation and are here if you need anything moving forward!

Response from Houseplans.comMar 30, 2026

Tyler, thank you for your feedback — we’re very sorry to hear about your experience. We understand how frustrating delays can be, especially when you’re expecting both your plans and material list within a certain timeframe. To clarify, material lists are created after the final PDF plans are received and typically take 5–7 business days to complete, as they are customized based on your specific plan, framing, and foundation selections. That said, we apologize if this timeline was not clearly communicated or if you felt you were not getting the support you needed when reaching out. That’s not the experience we want for our customers. We’d appreciate the opportunity to look into your order and help get this resolved as quickly as possible. Please reach out to us directly with your order details so we can assist further.

Response from Houseplans.comMar 30, 2026

Nick, thank you so much for taking the time to share such a detailed review! We’re glad to hear Michelle provided a great experience and that everything matched what was promised in the plans. We also appreciate you mentioning the confusion with the plan name and model number — we completely understand how that could be concerning. We’re glad Michelle was able to quickly clarify. It’s great to know you’re happy with the overall process, and we’ll be sure to pass along your kind words to Michelle. Thank you again for choosing us!

Response from Houseplans.comMar 30, 2026

Amarnauth, thank you for your kind feedback! We’re glad to hear you’re happy with the plans and that Michelle took the time to walk through all the details with you. We appreciate you choosing us and are here if you need anything further!