DeAnna
This company is the worst company ever…
My account was hacked and I ended up with 3 items charged to my account on product I didn't order, the product came to my home and 1 of the 3 items charged was missing along with the box being excessively taped and smelt like mildew. After multiple emails my refund to the original payment method is now finally being refunded, and I also had to pay to return items I didn't authorize. Very frustrating!
Response from House of AyurvedaOct 2, 2026
Hi, we understand how upsetting this situation has been, and we’d like to clarify that the order was successfully placed through the checkout process, we cannot create orders or charge customers without an order being submitted, and in your previous email you confirmed the items ordered while advising that only two of the three were received. Once you informed us that you believed your account had been compromised, we provided the return address, offered a refund upon return, and remained in communication with you throughout the process.