R.Lees
update of my prior review of House of Ayurveda
NEWEST UPDATE: After much back and forth, it was determined that the company was not receiving my emails for some reason on their end. I was finally contacted by phone and a rep very kindly agreed to send out a replacement order for my damaged one. I have now received the copper bottle and two cups in good order, and they are indeed beautiful, and I look forward to finally using them and trying the daily method. It took some doing, but perhaps all is well that ends well. To update my prior review, the company's response to delivering destroyed items has been to do the worst possible thing -- they come on here in public and act all concerned, promising to resolve the fact that my delivery arrived completely destroyed in the flimsiest of packaging, but then they do nothing at all. I have sent them pictures three times as they requested of the expensive items that were crushed in shipping, and they have yet to even acknowledge receiving my emails. (I'd post the photos here if I could.) So far, silence from them, no refund, no replacement of the damaged goods. Just empty promises about customer service and satisfaction. I repeat, I would not do business with this irreputable company. PS. I DID RESPOND TO YOUR EMAIL, USING A DIRECT "REPLY." This is another example of you using this public forum to claim you're doing things when you're NOT. i'VE NOW SENT YOU THE PICTURES YOU'VE REQUESTED THREE DIFFERENT TIMES!!!
Response from House of AyurvedaSep 11, 2026
Hi, we’re truly sorry for the frustration this has caused. We have not received the pictures on our end, and we also tried calling you a few minutes ago. Kindly call us back or reply to our email with the photos so we can review everything properly and help resolve this for you.




