Andre D.
Misleading sales practices and impossible refund conditions
I strongly advise other real estate agents to stay away from HouseJet. I paid roughly $3,600 for their lead program based on explicit verbal promises made during the sales call. I was told I would receive an exclusive territory and that my money would be fully refunded once I closed a deal—or if I didn't close a deal within my contract window. Unfortunately, the reality did not match what was sold to me: Misleading Sales & Communication: I verbally negotiated a 6-month contract terms, but the agreement I was sent and signed was for a full year. When I tried to reach the manager who made the verbal promises, I was ignored, and the salesperson completely ghosted me. Shortly after signing up for "exclusive" area rights, another HouseJet sales rep called me to sell leads in the exact same geographic area I had just paid for. Lead Quality: The leads provided were terrible. Out of all the contacts assigned to me, not a single one yielded a viable transaction. Burdensome Refund Fine-Print: Getting a refund is nearly impossible due to technicalities in the fine print. You are required to call every lead at least 8 times (with no clear policy on what happens when a lead explicitly asks you to stop calling), and you must watch all training videos. Questionable Ethics: To make matters worse, part of their training literally teaches agents how to pitch "guaranteed buy" programs with contract caveats designed to ensure you never actually have to follow through on the offer. Read every single word of the fine print before signing anything with this company. Better yet, save your money and generate your own local leads. HouseJet did not deliver on their promises. HouseJet’s standard response below is a deflection meant to make it look like they are acting in good faith. Their reply completely ignores the actual issues I experienced: Misrepresented Contract Terms: I verbally negotiated a 6-month contract, but the agreement sent over was for a full year. When I tried to reach the manager I negotiated with, I was ignored, and the salesperson completely ghosted me. Double-Selling Territories: Shortly after paying for "exclusive" access to my area, another HouseJet sales rep called me trying to sell the exact same geographic area I had just paid for. Rigged Refund Conditions: Their "refund policy" is built on fine-print technicalities (such as requiring 8 calls per lead, with zero clear guidance on what to do when a lead explicitly asks you to stop contacting them) designed so agents can't realistically qualify. My grievance is not about failing to fill out a form; it is about being sold a product under false pretenses with misleading territory promises and unviable leads. My review stands as a warning to other real estate agents to read every single word of the fine print before giving them a dime.
Response from HouseJetJul 31, 2026
Thank you for your feedback. We would like to clarify that a formal conditional refund request has not yet been submitted for review. The refund requirements are clearly outlined in the Terms of Service and Addendum provided for your account. As a real estate professional, it is important to review any agreements and terms before entering into a partnership, which is why we provide all requirements and policies in writing. If you would like to submit a request for review, our Support Team is happy to assist and review your account. Our goal remains to help agents achieve the same success many others have experienced on the platform.



