HouseJetReviews of housejet.com

Response from HouseJetOct 7, 2025

We sincerely apologize for your experience and appreciate you bringing this to our attention. Professionalism and respect are core to how we operate, and the interaction you described does not reflect our company values or standards. We’ve already reviewed this matter internally to ensure it’s addressed appropriately with our team. Our goal is always to provide a transparent, pressure-free experience for every agent we speak with. We’d welcome the opportunity to reconnect privately to make this right and restore your confidence in how we do business.

Response from HouseJetOct 14, 2025

We’re sorry to hear about your experience and regret that our sales representative came across in a way that felt condescending. That was never our intention. We do want to emphasize that all leads are generated through live marketing and delivered to agents in real time as fresh, exclusive opportunities, with the added support of our ISA team working alongside to help connect with those leads.

Response from HouseJetOct 7, 2025

We’re sorry to hear about your frustration and appreciate the chance to clarify. There was no intent to mislead, our marketing targets buyers and sellers using a radius-based approach rather than a single ZIP code, allowing agents to access a broader pool of opportunities and improve conversion potential. Our support team has already spoken with you directly and outlined how leads outside your preferred area or price point can be referred to other agents, with those closings still qualifying toward your refund guarantee. We even assisted in facilitating a referral connection to help you get started. You’re still early in your program, and our team remains fully committed to helping you succeed with both the platform and your referral opportunities. We’d be glad to continue working with you one-on-one to ensure you get the most from your partnership.

Response from HouseJetSep 19, 2025

Thank you for sharing your honest feedback. We understand that real estate can be a tough business, and sometimes closings take time to materialize. What’s important is having the right foundation in place, and we’re glad you’re seeing the potential. Our team will continue to work with you to strengthen your pipeline and help move those opportunities forward into closings. We’re excited to see your progress and are here to support you every step of the way.

Response from HouseJetSep 19, 2025

Thank you for sharing your experience! We’re so glad to hear our support team has been there for you whenever you’ve needed assistance. At HouseJet, we know that not everyone feels computer savvy, so we make it a priority to provide patient, step-by-step guidance to ensure every agent feels confident using our tools. We’re excited to continue supporting your journey and look forward to seeing your success with HouseJet!

Response from HouseJetSep 16, 2025

Thank you for sharing your experience. We recognize how challenging this market has been, and we appreciate your persistence. Our team is committed to continuing to support your lead flow and working alongside you to help convert opportunities into closings.

Response from HouseJetSep 12, 2025

We take feedback like this seriously, though we do want to provide clarity for accuracy. Since signing up in June 2024, your account generated 33 leads and one appointment was set. However, our system records show long periods of inactivity (including from October 28, 2024 through March 5, 2025), and the account was marked abandoned as of April 11, 2025. Training modules in HouseJet University were not completed, and several leads remain unworked in the system. It’s important to note that refunds are based on fulfilling all steps outlined in our program terms, which include consistent activity and engagement. An offer for an extended 60-day HouseJet+ feature package was also made but not accepted. While not every lead will be ready to move forward immediately, all are real prospects generated through active marketing campaigns. Success often depends on ongoing follow-up and use of the tools provided. Our team is always here to support you directly should you wish to re-engage.

Response from HouseJetSep 5, 2025

Thank you for sharing! We’re glad to hear you’ve found the videos helpful, our training library is designed to make the process simple, actionable, and effective for agents at every stage.