Kelly A.
It’s a nice site easy n good pics.
It was a nice site easy to use nice pics.
Response from HouseJetJan 30, 2026
Thank you for your positive review!

The first ever agent owned American tech real-estate marketplace company.
HouseJet (housejet.com) has 678 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · Ofallon, Missouri
Excellent
Internet & Software · North Kansas City, Missouri
Excellent

Internet & Software · HARRISONVILLE, Missouri
Excellent

Internet & Software · St Louis, Missouri
Excellent
678 approved reviews, newest moderated first
Kelly A.
It was a nice site easy to use nice pics.
Response from HouseJetJan 30, 2026
Thank you for your positive review!
Ms T.
FACTUAL BACKGROUND – MERCHANT CONDUCT On September 3, 2025, HouseJet.com explicitly agreed “in writing” to issue a full refund of $4,500 after acknowledging it could not perform the promised services. The merchant’s written communication confirmed: • The platform was being used “in a way that is off-brand” • HouseJet.com was “happy to honor my request for a refund” • Territories would be freed based on the refund being issued • The refund would eliminate the need for filings with the Attorney General, CFPB, BBB, or fraud claims • A refund turnaround of 5–7 business days was promised To Date No Refund Has Been Issued. Despite this written admission, HouseJet later submitted a rebuttal to VISA Corporation on or about October 2025, asserting that the charge was valid — directly contradicting its prior written agreement and admissions of non-performance. LEGAL AND REGULATORY VIOLATIONS IMPLICATED 1. Fair Credit Billing Act (FCBA), 15 U.S.C. § 1666 • Submitting misleading or contradictory information during an active billing dispute after admitting non-performance constitutes a violation of FCBA requirements for truthful dispute handling. • The FCBA requires creditors to conduct a reasonable investigation and correct billing errors when a merchant acknowledges non-performance. • The merchant admitted non-performance and agreed to refund the charge This constitutes a potential violation of the FCBA’s dispute-resolution requirements. 2. Truth in Lending Act (TILA) – Regulation Z • Regulation Z requires issuers to properly investigate disputes and provide accurate explanations of their determinations. • The merchant failed to honor a written agreement to correct a billing error and submission of deceptive information during dispute resolution violates Regulation Z. These failures may constitute violations of Regulation Z. 3. Unfair or Deceptive Acts or Practices (UDAP) – FTC Act, 15 U.S.C. § 45 Housejet’s (the merchant) conduct constitutes unfair and deceptive practices by: • Promising a refund in writing • Using that promise to deter regulatory filings • Failing to issue the refund while asserting to VISA that the charge was valid This constitutes unfair and deceptive business conduct. 4. Bad-Faith Interference with the VISA Dispute Process VISA rules require issuers to evaluate disputes fairly and prohibit merchants from submitting misleading or contradictory evidence. • The merchant submitted a rebuttal inconsistent with its written refund agreement • Contradictory representations undermine the integrity of the card-network dispute system. 5. Professional Ethics Violations – National Association of Realtors (NAR) The Founder and CEO of HouseJet.com is a licensed Realtor. Conduct involving misrepresentation, lack of good faith, dishonesty, and deceptive business practices may violate the NAR Code of Ethic, including duties of honesty and integrity in business dealings. UPDATED 01/30/2026: HOUSEJET has made absolutely no attempt to issue a refund as promised, nor have they actively made any attempt to rectify the situation. I will continue to actively pursue my complaint to the highest level, including legal action if need be in order to once and for all resolve this matter and obtain a full refund as the company originally promised.
Response from HouseJetJan 30, 2026
We’re sorry to hear about your concerns. As previously communicated, the refund process was impacted by actions taken on the account after the refund had initially been approved and while it was being processed. While we cannot discuss details of any disputes publicly, we remain committed to working directly with clients to review their accounts and resolve issues as appropriate.
Steven R.
I’d give 0 stars if possible. BEWARE agents looking for a lead generation system. I had a conversation over the phone (recorded) where I was sold on a money back guarantee within 12 months so I paid them over the phone. I gave it a shot for several months and didn’t receive any leads. It wasn’t until I complained that all of the sudden 2 leads came in that nobody would answer when contacting (I’d assume they’re fake but who knows). I spoke with them directly and told them I’d rather part ways and would like my money back per what I was told over the phone. It wasn’t until then I was told they would only refund my money after 12 months (document they claim was later signed after my call that they are unable to provide). I’ve begun the dispute process in which they are providing partial documentation and falsified documents to my credit card company. I will be reporting them to the BBB, FTC, and potentially filing a police report if necessary.
Response from HouseJetJan 30, 2026
We’re sorry to hear about your concerns. Much of what was stated is not accurate. Your marketing was only active for a very short period, and our team was actively working to get your lead flow on track. As these are true, organic submissions, it sometimes requires adjustments to optimize results. Regarding the refund policy, the terms were clearly emailed to you at the beginning of your account activation, outlining the conditions for eligibility. We remain committed to assisting clients in understanding and using the platform effectively.
Tariq I.
Great information
Response from HouseJetMay 11, 2026
Thank you for the kind words. Reach out anytime if there is anything we can help with.
olayinka Y.
HouseJet shows the important details upfront, like price, bedrooms, bathrooms, and photos. It saves time and makes it easier to decide which homes to look at closer.
Response from HouseJetJan 30, 2026
Thank you for your positive review. We look forward to helping you make your home-buying process as easy as possible.
Akuche Juliet N.
I used HouseJet to search for homes in Dallas, TX, Atlanta, GA, Houston, TX, and Charlotte, NC, and had a really smooth experience. The site is clean, easy to navigate, and the map view makes it simple to explore listings by area. Property pages opened quickly, and the photo galleries were clear — all images I checked loaded properly without glitches. The key details (price, address, beds/baths, square footage, lot size) were easy to find at a glance, which is exactly what a home buyer needs. I also noticed that saving/favoriting a property prompts a login, which makes sense for keeping saved homes tied to a user account. Overall, HouseJet feels user-friendly and well organized, and it worked well across the searches I tried. I’d definitely recommend it to anyone browsing homes online.
Response from HouseJetJan 30, 2026
Thank you for sharing your experience! We’re thrilled the HouseJet search portal made browsing homes in multiple cities smooth and user-friendly. It’s great to hear the map, property details, and photo galleries worked well for you. We appreciate your recommendation!
SHERRY S.
I am trying to post the housing company to different places , they are very nice people to wok with .
Response from HouseJetJan 30, 2026
Thank you for your positive review!
Mariam T.
The website is easy to navigate, there are a lot of house listings and are affordable too, trusted and tested, they are one way to go if you want to own a property
Response from HouseJetJan 30, 2026
Thank you for your feedback! We’re glad you find the HouseJet search portal easy to navigate with plenty of listings. It’s great to hear you trust the platform as a helpful resource for exploring properties. We appreciate your support!