Housecall ProHousecall Pro is a top-rated software for the trades. Run and grow your business, get booked online, schedule, dispatch, track your fleet, invoice, accept payments, and more.Powered by AI built from 100M+ jobs. Grow revenue, save time, and build a winning reputation.
Housecall Pro (housecallpro.com) has 684 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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IT & Communication · FORT COLLINS, Colorado
Excellent
IT & Communication · Parker, Colorado
Excellent
IT & Communication · Aurora, Colorado
Excellent
IT & Communication · Denver, Colorado
Excellent
684 approved reviews, newest moderated first
customer
Clunky when searching and photos need to be batch downloaded
Response from Housecall ProJan 6, 2023
Hi Customer, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you’re open to discussing further, please send us an email at [email protected] - Thank you again.
customer
Housecall pro is an excellent resource for any company having to schedule and manage multiple customers and clients with multiple locations. Housecall pro works extremely efficient because all our customers are very happy with our professional approach in communicating with all our clients
Response from Housecall ProJan 6, 2023
Hi Customer, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Justin S.
Had the service for 1 year and never used it.
Response from Housecall ProJan 6, 2023
Hi Justin, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you’re open to discussing further, please send us an email at [email protected] - Thank you again.
Kayvon H.
Horrendous "chat only" , Supposed-Customer Services. Anytime you have an issue you have to use their delayed reply chat service. There is no other way to deal with issues, even complicated ones. Their system has bugs they don't know how to fix. Below is an example of current issue we reported on 3/22. We received an email saying their connection with QB had an issue. The over $15K, 29 invoices we marked as paid in HCP did not push to QB. We connected back to QB and after they gave us instructions on a manual push through there system that also did not work we are left waiting another "2-3 days" per their estimation for them to look into the issue. We advised them of this issue on the 22nd today is the 25th and now another 2-3 more days. This is essentially business interruption for us. I highly recommend you do not engage this software company. Complex issue can not be resolved efficiently through chat only tech support. Especially when their software has fundamental issues and their chat support sucks ass.
Response from Housecall ProJan 6, 2023
Hi Kayvon, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you’re open to discussing further, please send us an email at [email protected] - Thank you again.
Dean S.
We’ve been using Housecall Pro for about a year and a half now. Overall, the experience has been awesome, but we’ve had issues with our calendar properly displaying jobs that are scheduled over night. This problem has been persisting for almost the entire time we’ve been using the software. The only solution that has been suggested is to create multiple job segments for our overnight jobs, but many of our jobs are overnight and this would add more work when the software is supposed to minimize this type of work. There is no timeline, other solution, discount, or service that has been offered to remedy this. Aside from this poor customer service, the software is great.
Response from Housecall ProJan 6, 2023
Hi Dean, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you’re open to discussing further, please send us an email at [email protected] - Thank you again.
Judy L.
I used THE COOL GUY and gave him $250 and he has disappeared.
Response from Housecall ProJan 6, 2023
Hi Judy, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you’re open to discussing further, please send us an email at [email protected] - Thank you again.
Brandons window C.
5 star. Helped my business tremendously. Only thing is the app on phone and iPad is not 100% like home computer. But if you are a small business ready to expand this is for you. And a call service. Both are must haves.
Response from Housecall ProJan 6, 2023
Hi Brandons, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Elisangela M.
Working with House Call Pro make my life a lot of easier. I love it!! They always help me when I need, the team are so nice. And my clients love the way I am so organized, HCP help me be so organized. Thank you HCP team!
Response from Housecall ProMar 8, 2022
Thank you so much for taking the time to leave this review! I'm so happy to hear the software is working well for you and your business.