Housecall ProReviews of housecallpro.com

I love their software despite some miss givings. They're always trying to improve and stay ahead of the game by adding or improving features regularly. I have trusted them for years and will continue to do so indefinitely.

Game-Changer for Our HVAC & Plumbing Business — Housecall Pro Saves Us Time, Money, and Headaches We've been using Housecall Pro at Home Therapist for over [insert timeframe], and I can honestly say it's one of the smartest decisions we've made for our HVAC and plumbing operation in Tampa, FL. As a service business that runs fast and values precision, we needed a platform that could keep up — not just for dispatching and scheduling, but for managing the entire customer experience and giving us real control over the business. HCP has delivered on that and more. Massive Time Savings Across the Board Before Housecall Pro, we were juggling multiple tools and manual processes. Scheduling techs, managing follow-ups, sending estimates — it all took way too long and left too much room for error. Now, everything lives in one system. The drag-and-drop calendar, automated texts to clients, and real-time updates from the field have cut our dispatching time down by at least 60%. Field techs don’t have to waste time calling in updates or chasing down paperwork. They can build quotes, collect payments, and document jobs right from the app — which means faster turnaround and a more professional experience for the customer. We’re Saving Real Money — Not Just “Soft” Costs The time savings translate directly to dollars. We’ve reduced call-backs thanks to clearer job notes, avoided missed appointments due to auto-reminders, and closed more jobs on-site because the estimates look clean and are easy for customers to approve. I’d estimate Housecall Pro saves us the equivalent of one full-time admin salary every year — maybe more. It also helps us reduce overhead by eliminating the need for extra software. Between customer communications, payments, estimating, marketing, and reporting — we’re not paying for five tools anymore. Just one. Always Improving, Always Listening One of the things I appreciate most is that Housecall Pro doesn't sit still. They’re constantly rolling out updates that make the product better. We’ve seen major improvements in everything from estimate templates to job costing to customer follow-ups. It's clear they listen to feedback from companies like ours and actually implement changes that matter in the field. Every few months, I find myself saying, “That new feature just saved us another hour a day.” Support That Understands Service Businesses Customer support is fast and knows what it’s like to work in the trades. I’ve never felt like I was talking to someone reading from a script. They understand the real-world challenges and actually help solve them. Bottom Line: Worth Every Penny If you're running a growing service business and still trying to make spreadsheets, random apps, or pen-and-paper work — stop. Housecall Pro will give you back your time, tighten up your operations, and make your team look good in front of customers. For us, it's not an expense — it's an investment with a clear ROI.

WILL NOT STOP SPAM CALLING US EVEN THOUGH WE HAVE REQUESTED THAT THEY STOP TO EVERY PERSON THAT HAS CALLED. WE HAVE RECIEVED HUNDREDS OF CALLS

When I sign up for my company Flotone inc. they offered $25 trial. 2 days later I find QuoteQI have same future and less big time in price. I called Housecall Pro. to cancel my Act. They said there's NO REFUND I never used my Act. That for sure I did contact my bank.. So be careful don't let them scamming you. Service Not Recommend.

F5 Exterior Cleaning did an excellent job of cleaning the exterior of my home to include my dryer vent and gutters. They were friendly personable and yet very very professional! I cannot recommend them highly enough!

1. Limit you to process only $5,000 per month 2. Refund customers left and right without any warning and will never give you an explanation and just say "our payment processor made the decision 3. IMPOSSIBLE to cancel. You have to contact support then contact support some more then make an appointment to cancel your account.

I had their software for a few months. The charges were not correct so I cancelled all services with them. They have since charged my card 3 more times and I have to call and get it reversed and wait 5 days to get my money back. This should be illegal but they do it every single month. I'm going to the bank and closing my account and starting a new one. Terrible business practices.

This Company and their processor company strip are scammers! They will hold your hard-earned money up for weeks even after you have sent in all requested information. They will even go as far as calling your customer to make sure they are the one making the payments. This is highly unprofessional and disrespectful.