HoulteAt Houlte, we offer a curated range of lighting, furniture, and home décor that brings affordable luxury to everyday living. Thoughtfully designed and crafted with care, our pieces are made to elevate any space with style and function. From ready-to-ship selections to fully customizable options, we help you create a home that reflects your personal taste—beautiful, comfortable, and uniquely yours.
Houlte (houlte.com) has 112 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Cansu D.
Perfect product. High quality
Response from HoulteDec 29, 2025
Hi Cansu Demirel, Thank you for your detailed feedback regarding your recent purchase. We are pleased that the experience with our high-quality product met your expectations. We hope the value of the product continues to serve you well and thank you for your honesty in sharing your experience. Email: [email protected] Phone: +1 (720) 573-2705 WhatsApp: +1 (213) 270-4973 Best regards, HOULTE Customer Care
Cloud J.
Due to limited inventory availability, my order took six weeks to complete. The customer service team informed me of this situation prior to purchase. When I urgently inquired about installation dimensions, they provided detailed drawings within hours. This light fixture features sleek, elegant lines that perfectly match the website images, adding a modern touch to my bathroom renovation. It's rare to find such exceptional service and quality online these days. I will definitely return for my living room lighting needs.
Response from HoulteDec 29, 2025
Hi Cloud Joan, Thank you for sharing your detailed feedback with us. While we are glad to hear that the sleek, elegant lines of the light fixture perfectly complement your bathroom renovation and that our team provided the technical drawings promptly. We have conveyed this feedback to our internal team and are actively working on improving our inventory sync and supply chain efficiency to ensure a smoother process for future orders. Thank you again for your patience and honesty. Email: [email protected] Phone: +1 (720) 573-2705 WhatsApp: +1 (213) 270-4973 Best regards, HOULTE Customer Care
Joseph Van D.
Do NOT order from here. This site is 100 percent a scam. The phone number has an LA area code even though they claim to be from Denver. Usually the phone doesn't even ring and when it goes to voicemail there is no greeting. The address listed is actually a condo when you search it. After I couldn't get in touch to cancel an order I submitted a fraud claim. Houlte then got in touch and tried to get me to cancel the claim saying they were only able to refund me AFTER canceling the claim... Don't do this, that's a classic scam tactic. There are many more red flags as well. Avoid this place at all costs
Response from HoulteDec 29, 2025
Hi Joseph, Thank you for sharing your feedback, and we sincerely apologize for the confusion you've experienced. We understand your concerns and would like to address them directly. After reviewing your case, we found no record of any order being placed on our website, nor is there any transaction that would require a refund. We believe there may have been some misunderstanding or miscommunication. We are actively working to improve our phone response system to ensure better communication with our customers. We take all customer concerns seriously and would be happy to assist you further if you believe there has been an issue with your order. Please feel free to contact us directly. Email: [email protected] Phone: +1 (720) 573-2705 WhatsApp: +1 (213) 270-4973 Best regards, HOULTE Customer Care
Shannan K.
We paid for a side board to be delivered online. Was sent Email with invoice explaining delivery would be confirmed soon. We heard nothing more. Few weeks later, Sent a email to customer service to ask for details. Soon after, order canceled out of the blue. We were confused. Communication was confusing, but saying something about no stock at warehouse and time frames for next batch would take time. We thought we had made a mistake, and they thought we wanted to cancel the order. So I, Said we were happy to wait as we loved the piece. We reordered. Same thing happened. Even though there was no change online to stock available. We thought we had been scammed. Fortunately we did receive our money back. Won’t be buying anything from this company in the future.
Response from HoulteFeb 7, 2026
Hi Shannan, Thank you for sharing your experience. We sincerely apologize for the confusion and frustration surrounding your order. We understand how concerning it must have felt to have your order canceled twice, particularly after payment was processed. Please be assured that we do not cancel orders without reason, and we would never intentionally mislead customers regarding product availability. In some instances, inventory synchronization between warehouse stock and online listings may result in unexpected cancellations when items become unavailable. That said, we recognize that this should have been communicated more clearly and promptly. We regret that the communication during this process was confusing and that it created uncertainty about your order status. While we are glad that your payment was fully refunded, we understand that this does not offset the inconvenience or disappointment caused. Your feedback has been shared with our Operations and Inventory Management teams to strengthen stock visibility controls and improve proactive communication when availability changes. We truly regret that this experience led to a loss of confidence, and we appreciate you taking the time to outline what occurred. Email: [email protected] Phone: +1 (720) 573-2705 WhatsApp: +1 (213) 270-4973 Best regards, HOULTE Customer Care
Farah A.
We purchased a buffet table and we faced some issues in assembling, we reached out to the customer service and they addressed the issues. Everything went well.
Response from HoulteDec 29, 2025
Hi Farah Arabian, We appreciate your feedback regarding the buffet table and the service you received. We have flagged the assembly issues you mentioned to our operations management team to prioritize improvements in our technical support documentation. We are committed to ensuring that every stage of the customer journey, from delivery to assembly, is seamless. Email: [email protected] Phone: +1 (720) 573-2705 WhatsApp: +1 (213) 270-4973 Best regards, HOULTE Customer Care
Mrs T.
Still haven’t received my light and it’s been 3 weeks so far . Had an email saying g it’ll be another 2 weeks!! I went with company because they said they had a UK warehouse. Never again!
Response from HoulteJan 4, 2026
Hi Mrs Trees, We are sorry to hear that the delivery of your light has not met the high standards we set for our UK operations. While we strive to maintain local stock for immediate dispatch, a routing error during the sorting process caused your package to bypass our standard regional timeline. This is a rare exception in our fulfillment process, and we are investigating the logistics chain to prevent this from recurring. We will assist you until this is fully resolved. Email: [email protected] Phone: +1 (720) 573-2705 WhatsApp: +1 (213) 270-4973 Best regards, HOULTE Customer Care
Giselle
This stand it’s the perfect size for my livingroom . It’s spacious but not bulky. The assembly was very straightforward, and the components were well organized. It adds a nice , clean look to my livingroom
Response from HoulteDec 29, 2025
Hi Giselle, We are delighted to hear that the stand fits your living room perfectly and that you found it spacious but not bulky. We have specifically optimized our packaging and kitting process to ensure that components are well-organized, which is why the assembly was so straightforward for you. Our logistics team prioritizes this systematic organization to eliminate the frustration often associated with home furniture setup. Email: [email protected] Phone: +1 (720) 573-2705 WhatsApp: +1 (213) 270-4973 Best regards, HOULTE Customer Care
Caroline B.
Perfect customer service.
Response from HoulteDec 29, 2025
Hi Caroline, We are so happy to hear that you had a great experience with our customer service team! Your kind words mean the world to us. We always strive for a perfect 5-star experience, so if there is anything specific we could have done better to earn that final star, please don't hesitate to share your thoughts with us. Email: [email protected] Phone: +1 (720) 573-2705 WhatsApp: +1 (213) 270-4973 Best regards, HOULTE Customer Care
