Hotspot ShieldReviews of hotspotshield.com

Hey guys, I used the service for a few months but then found a better alternative. My last month of subscription expired and I have absolutely no way to cancel it, don't see any option in my account. Yes, because my subscription has ended I now can't cancel it and the service continues to bill my credit card (it now doesn't have enough funds, so the payment doesn't get through). Honestly, this is pretty ridiculous you have to pay and have an active sub in order to cancel your subscription, will never recommend this service.

It takes a while to receive a response but ultimately there can be some consensus made after a while. [PLEASE ADD PHONE SUPPORT TO OPTIMIZE REVIEWS]

Excellent service from the HotSpot Shield support team to resolve my issue. Now able to use my VPN

One of the best !! Most Reliable VPN That is an excellent application for VPN and can be used on multiple devices. Reliable, affordable, true, safe, and can be used from any place in the world. Also can be used with iPhones, Tablets, laptops, desktops, and any operating system. I am using this VPN since 2018 and still works perfect

If the vpn service and the locations works then it is fine, if you ever have to contact customer service after you take the premium to get help on some locations, you will not get a response from them. I have send emails and also through automatic chat bots , it will take your email and name to contact back by an agent which never happens. it is been two week and more and i havent got a single response from the customer service or any agent for that matter.

Reliable, fast and lots of locations available, I am very happy with this VPN, I like that their beautiful interface makes it very easy for me to change my location when I access streaming services.

I found my problem wasn't actually with Hotspot Shield, but I wasn't sure what to do. A kind & patient associate was able to help anyway by steering me to the help I needed. Now that's true customer service in my book! I'm not computer literate, so this kind of help was appreciated.

Have Been A Premium Subscriber For Quite A While Now, And There Has Never Been A Day Where There Isn't An Issue With The Absolutely Awful App. "Can't connect" Should Be Their New Tagline, As That's The Only Thing Frequent About The UX. As A Paid Subscriber, I Expect Full Connectivity 24 Hours A Day, But The Technical Issues Are Inexcusable. I'd Say It Works About 40% Of The Time. Even Though I'm A Premium Subscriber Through Another Service (Dashlane), This Level Of Incompetency Is Wild. Sincerely, Boonu