Hotspot ShieldReviews of hotspotshield.com

Easy to use and set up and that it's integrated into Dashlane now makes it so much better.

When it works it's perfect, but it doesn't always work.... More than good enough though, and well worth the cost.

Hotspot Shield to na pewno nie jest najlepsza usługa VPN na rynku, lecz moim zdaniem jest warta swojej ceny. Oferuje ona 126 serwerów w 85 krajach i wystarczą one do m.in. korzystania z zagranicznych bibliotek serwisów VOD czy oglądania zablokowanych z jakiegoś powodu w Polsce filmów na YouTubie. Jedyna moja uwaga to podejrzenia dotyczące ilości danych zbieranych przez usługę, jednak jeżeli nie masz nic do ukrycia, raczej nie powinno być to dla ciebie problemem. Normalnie usługa kosztuje 12,99 dolarów miesięcznie (ok. 55 złotych miesięcznie), jednak kupując plan premium menedżera haseł Dashlane przez Google Play za 8,19 złotych miesięcznie, ten sam plan Hotspot Shield otrzymujemy w pakiecie. Więc jeżeli nie przeszkadza ci polityka usługi dotycząca zbierania danych, to możesz brać ją w ciemno.

Initial problem with emails being accidentally blocked but once overcome could not have been more helpful. The vpn does everything I ask of it, both W10 and Android.

The fastest and most effective VPN I have used so far. Not much buffering when used for streaming, and has got through about 75% of geoblocked streaming services. However, there are some services that have blocked this VPN including Virgin GO (UK), FuboTV (US, Canada). Would like some option to counteract such as regular IP address changes or more IP options for main countries.

They responded immediately to my email and the instructions were clear and concise. The speed of response speaks volumes for me.

Update 1/5/2023: After submitting the review below on 12/29/2022 I was contacted by customer support at Hotspot and issued a refund for the double charged amount. The staff was quick to respond, and more than happy to help. The explanation given with regards to why the customer service rep initially only offered a partial refund was lack of training, but I think that more realistically the factors leading to such a discrepancy are the communication model and lack of agency for front line employees. I had excellent service from the initial rep who tried to help me, but they were constrained by the policies of the company. The next interaction with staff was from a management level, and it seemed like they had more agency to resolve issues that aren't spelled out in policy verbatim. It is unfortunate that not being able to speak to someone on the phone initially forced me to leave a bad review before getting connected to someone that had the ability to fix the problem. I do acknowledge the lack of diligence on my end toward noticing that I was being charged for a service I had already purchased. However according to the staff: it shouldn't be something that can happen, and they're looking into how to keep it from happening in the future. Original reivew: The product is good, but it’s easy to be double charged. The company lets you pay via several different auto-renew avenues (direct, via Apple subscriptions…etc) and does not prevent a customer from signing up multiple times for the same account. There was difficulty even confirming that I had been paying more than once for the same service. In addition, they cite a “45-day” limit to dispute any charges. Essentially I had initially paid for a yearly subscription, and on top of that purchase I erroneously was able to sign up for a monthly subscription for the same service. Eventually I was able to get a credit onto my account for the double charges, but that was not initially offered…I was initially only offered 1 months refund for a double charge over the course of 12 months. Once again, the product is good, but the communication and refund policies are not easy to navigate.

My issue was resolved