Hotspot Shield Reviews | Read Customer Reviews of hotspotshield.com

Hotspot ShieldReviews of hotspotshield.com

4.4768 reviews
Internet & Software
250 Northern Ave, 3rd Floor, Boston, Massachusetts

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Hotspot Shield

About Hotspot Shield

About Us: As stated by Speedtest.net, Hotspot Shield is the World's Fastest VPN Awards Winner, Hotspot Shield performed the fastest in both local and international testing. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. We are unique because we offer unlimited bandwidth and over 500 servers across 115+ countries.Key Benefits: Data Encrytion Hotspot Shield uses cutting-edge military-grade security and 256-bit AES encryption to ensure your data is protected, even when connected to unsecured public WiFi hotspots.Online Anonymity and Hidden IP Hotspot Shield hides your IP address, activity, and location from all websites and online services to ensure your anonymity and protect your privacy. Hotspot Shield never tracks, logs, or stores your personally identifiable information, including your IP address.Access to Online Content Hotspot Shield VPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites — from any device, anywhere— at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.45-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 45 days, that our service is not the product for you, we'll refund your subscription fees in full.

Hotspot Shield (hotspotshield.com) has 768 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: hotspotshield.com
Website: hotspotshield.com
Category: Internet & Software
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Hotspot Shield reviews

768 approved reviews, newest moderated first

customer
Nov 6, 2023
Bets VPN service
Bets VPN service. Work great. But Linux app are terrible
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Customer
Nov 5, 2023
Payments
The payment was taken automatically when I have tried to cancel
Response from Hotspot ShieldNov 7, 2023
Hello! Thank you for taking the time to provide us with some ratings and feedback. We do apologize for the trouble that this caused you, but we are here to help you. Our support team will send you a follow-up email in regards with this matter. If you have any questions or clarifications, you can contact our support team at [email protected].
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customer
Nov 4, 2023
I’ve used this for several years and…
I’ve used this for several years and have found that it interferes with other software (QuickBooks for one) and sometimes wreaks havoc on my iPhone. Usually, if I am having any software issues, I look to disable hotspot shield.
Response from Hotspot ShieldNov 7, 2023
Hello Rick! I hope this reply finds you well. Thank you for taking the time to provide us with some ratings and feedback. We do apologize for the trouble that this caused you, but we are here to help you. You can try to turn on the "Smart VPN" feature to exclude the software or application on your phone or your computer. Our support team will send you a follow-up email in regards with this feature. If you have any questions or clarifications, you can contact our support team at [email protected].
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customer
Nov 3, 2023
Свою функцию выполняет.
Свою функцию выполняет. Дорого )
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customer
Nov 2, 2023
Вчера купила подписку на год
Вчера купила подписку на год, а сегодня снова писалась абонплата за месяц.
Response from Hotspot ShieldNov 3, 2023
Привет! Спасибо, что нашли время, чтобы предоставить нам некоторые оценки и отзывы. Мы приносим извинения за проблемы, которые это причинило вам, но мы здесь, чтобы помочь вам. Наша служба поддержки свяжется с вами по электронной почте. Если у вас есть какие-либо вопросы или предложения, пишите нам по адресу [email protected]. Спасибо за Ваше понимание.
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MBD
Nov 2, 2023
I tried to cancel by subscription but technically can’t
I subscribed one month but can’t cancel the subscription because no way to enter to the website Now 3 months I payed without benefits Cant enter to my account and can’t unsubscribe
Response from Hotspot ShieldNov 3, 2023
Hello! Thank you for taking the time to provide us with some ratings and feedback. We do apologize for the trouble that this caused you, but we are here to help you. Our support team will get in touch with you via email. If you have any questions or suggestions, feel free to contact us at [email protected]. Thank you for your understanding.
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customer
Nov 1, 2023
When it works it's perfect
When it works it's perfect, but it doesn't always work.... More than good enough though, and well worth the cost.
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Mohammed T.
Nov 1, 2023
You are the thifs
You are the thifs
Response from Hotspot ShieldNov 1, 2023
Hello Mohammed! We apologize for this. We want to help solve this problem. Can you share more details about your concerns? For better assistance, please write to us at [email protected]. We will also send you a follow-up email regarding this. We will do our best to help you immediately. Thank you for your understanding!
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