HotelsinamericaReviews of hotelsinamerica.com

SCAM- THE WEBSITE TAKES MY 3 CREDIT CARD INFO AND KEEPS ERRORS AND ASKS ME TO USE DIFFERENT CARDS - I FOUND OUT THE WEBSITE SHOWS LOW PRICES TO TAKE PEOPLE'S INFORMATION, PHONE, EMAIL, ADDRESS, AND CREDIT CARD - FULLY SCAM !1!! I CALLED THEM, AND THEN SHE TOLD ME THE TOTAL PRICE % WAS 50 HIGHER THAN THE WEBSITE !!! SAYID: THAT ROOM IS GONE; NOW YOU HAVE TO PAY %50 EXTRA !!!

Do not use this company. A hotel i booked through them canceled my reservation. They will not give me my money back even though I never stayed at that hotel. Was all the money I had running from both hurricanes. The hotel has tried to talk to district manager every kind of manager and they will not return their calls. This is under the umbrella of Exparian . Yet still nothing

I would rate it a 0 is I could. The manager at hotel said he would gladly refund us for the nights we didn’t stay and called this company to provide all the necessary information for me to get refunded. Hotels is American just gives you the run around to refund your money. It’s been 1 month and I still have not received my refund. This website is a SCAM. DO NOT BOOK WITH THEM.

Booked the additional refund fee. When the event was canceled due to Hurricane Milton flooding and damaging the area we are attending they do not see this as a cause to cancel. Painful to try and get a refund which they will NOT give you DO NOT USE EVER!!! Worst site of all time. Customer service speaks LITTLE TO NO ENGLISH. It’s hotels in INDIA

I have never used this site before and after today, I never will again. I put in the date I needed because I literally changed my flight an hour before. After booking, I noticed the date has changed to the very next day! So I called them saying I know I didn't put the next day. That makes so sense. He told me, it's non-refundable and non-changeable. He pretty much told me it was not my fault for verifying the date and that I'm need to pay and make a new reservation. I told him that i think this site changed it on purpose. So now I'm in the process of disputing this charge with my bank. I wished I looked at the reviews before I booked from this site. I hope my review helps someone so they don't fall prey to this site.

Stay away from them. I booked a hotel through them 10 minutes from we came from and were going back to the next morning. When we got there, they told us they were overbooked and sent us to another hotel 20 minutes in the opposite direction. It added 40 minutes of travel for us and we were also getting a cheaper place for the same price we had already paid. We have already contacted their customer service who was unable to compensate us in any way.

WARNING: DO NOT TRUST THIS COMPANY. Hotel in America's card used on file at the hotel had insufficient funds. After multiple failed attempts using their card, I had to use my credit card to pay the hotel in order to check into my room (second time paying for my stay - first was paying Hotels in America). I had positive interactions with the support representative but left it with him to keep trying to process their card with the hotel. I was prepared to send Hotels in America my invoice from paying the hotel seeking reimbursement for my original payment to Hotels in America. Later that evening, the hotel informed me they were finally able to process a card through Hotels in America, and the hotel reimbursed the card I put down. I would not trust this company to be reliable in the future.

During hurricane Milton...got there no room. Scam... no other hotels available...