Hotels For HumanityReviews of hotels4humanity.com

Response from Hotels For HumanityNov 10, 2021

Hi Diane, I appreciate your feedback. Due to the Global Supply Chain Crisis, we spend a few hours communicating backlogs and finding replacement items every day. After a while, it runs up our costs, and it simply gets demoralizing when were told something will ship, and then it does not, and then you have to contact all your customers again and again. One of the issues we face with your orders is that franchise hotels do not use colored towels. With the recent surge in hotel bookings, manufactures are maxing out their facilities to accommodate these large franchise & retail purchasers. Meanwhile, niche companies like you and myself who do not stock inventory compete with these economies of scale. Furthermore: I can't stock the Inventory because, as you said, the brand is good the shipping is awful. I've reached out to get Inventory so I can make you happy. Right now, manufactures are so backed up on orders that there not even considering my private label purchase order.

Response from Hotels For HumanityOct 18, 2021

Hi Jeffery, Thank you for your review; we appreciate your feedback and experience. but we love 5-star reviews more as they are our reward for working hard! They're tuff to get these days, but we keep trying! Furthermore, We understand your frustration as we, too, are super frustrated. We hope you enjoy the upgraded Pacific Coast Feather Touch of Down® Pillow King Size. No thanks needed. When we called You and told You of the issue, we were trying to fix the problem. Unfortunately, you are still really unhappy with the service. We hope you have a better experience in the future with a retail outlet (Hotels4Humanity is made for bulk b2b purchases). Much of the issues we face in operations today have to do with sea-port congestion. Additionally, our U.S. transportation secretary Pete Buttigieg has other more important matters to handle. In addition, we have turned off the DOWNLITE and focuses are marketing on Pacific Coast Pillows for a more reliable experience at this time. . I hope the attached link gives you some content about what is happening. With that, a 1-star review is petty I hope you too can see that, especially when we did everything to fix the issue. We're a small business; this is our livelihood, and 5-star reviews help feed our families. We hope the link below adds content and direction to your complaint. https://nypost.com/2021/10/15/secretary-buttigieg-stays-on-paternity-leave-amid-supply-chain-crisis/