Diane B.
Up dates would be nice
The towels are great but the shipping is very very slow. I would like to get an update once in a while, knowing that shipping is a problem now, so I can keep my customers up to date.
Response from Hotels For HumanityNov 10, 2021
Hi Diane, I appreciate your feedback. Due to the Global Supply Chain Crisis, we spend a few hours communicating backlogs and finding replacement items every day. After a while, it runs up our costs, and it simply gets demoralizing when were told something will ship, and then it does not, and then you have to contact all your customers again and again. One of the issues we face with your orders is that franchise hotels do not use colored towels. With the recent surge in hotel bookings, manufactures are maxing out their facilities to accommodate these large franchise & retail purchasers. Meanwhile, niche companies like you and myself who do not stock inventory compete with these economies of scale. Furthermore: I can't stock the Inventory because, as you said, the brand is good the shipping is awful. I've reached out to get Inventory so I can make you happy. Right now, manufactures are so backed up on orders that there not even considering my private label purchase order.