Hotels For Humanity Reviews | Read Customer Reviews of hotels4humanity.com

Hotels For Humanity Reviews | Read Customer Reviews of hotels4humanity.com

Hotels For Humanity reviews

62 approved reviews, newest moderated first

THOMAS M.
Aug 6, 2024
Easy to move around and found what I…
Easy to move around and found what I was looking for.
Response from Hotels For HumanityJan 16, 2025
Perfect!
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Susanne O.
Aug 2, 2024
Great
Online Ordering process was nice and easy
Response from Hotels For HumanityJan 16, 2025
Thank you so much for your business!
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Connie U.
Jun 28, 2024
Had assistance...... Quick response....... Confirmation sent fast.... all finished, now will wait for shipment
perfect order, thank you
Response from Hotels For HumanityJan 16, 2025
Wonderful! Thank you for your business!
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Leslie T.
May 1, 2024
Easy and intuitive
Easy and intuitive purchase process met or exceeded expectations at all levels. Looking forward to doing business again with this company in the future.
Response from Hotels For HumanityJan 16, 2025
Thank you Leslie! We really appreciate your continued support!
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Maria W.
Feb 23, 2024
Bought some last year and they were…
Bought some last year and they were good, so bought more this year. Quick and easy to look at website, prices are very good.
Response from Hotels For HumanityJan 16, 2025
Thank you for your continued patronage!
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Lynn A.
Feb 19, 2024
Judd was so helpful in getting my order…
Judd was so helpful in getting my order placed.
Response from Hotels For HumanityJan 16, 2025
Awesome Lynn, I am so glad it worked out!
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Debbie T.
Jan 24, 2024
Easy
It was easy and the customer service was excellent.
Response from Hotels For HumanityJan 16, 2025
Thank you Debbie!
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Nikki P.
Nov 25, 2023
It’s been 10 days and my order has not…
It’s been 10 days and my order has not been shipped yet.
Response from Hotels For HumanityJan 22, 2024
Dear Nikki Patel, We apologize for the delay and any confusion regarding your recent order. I'd like to provide a clear summary of what occurred: During a website update, a technical glitch resulted in some products being erroneously listed at $0.00. You placed an order during this period. As a wholesaler, it's unsustainable for us to dispatch products listed as free, which was an unintended error. We understand your disappointment, but it's important to note that the product's listing at $0.00 was a rare system error, not a standard offering. While we appreciate your eagerness to take advantage of what seemed like an incredible offer, we feel it's a bit harsh to leave a negative review for an honest mistake that was out of your control and ours. Our IT team has since corrected this issue, but unfortunately, your review has added to the challenges we're facing during this transition. We believe in treating all matters with fairness and understanding, and in this instance, a gentle reminder of the situation's context would have been appreciated. We regret any inconvenience caused and assure you that this was a one-off incident. Our team is dedicated to preventing such errors in the future and improving our communication. Please contact us so we can discuss how best to rectify this situation for you, whether through a refund, a special discount, or assistance with a new order. Thank you for your understanding and we look forward to resolving this amicably. Warm regards,
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