Horizon HobbyReviews of horizonhobby.com

Customer service, always on top of things. Tech people are great and very patient. They seem to even care about the small things too.

It's a company that stands behind their products. Very helpful with information and experience. Always there when you need them. Warranty is what they do best. Horizon Hobby stands behind what they sell.. Very happy with them.

I recently purchased a prop adapter from Horizon Hobby online. It shipped super fast. Unfortunately it was missing a screw when it arrived. I contacted customer service and they responded right away. They asked for some info and pics, and then sent me another adapter at no charge! It arrived super fast as well! Very pleased.

The RF Flight Simulator is just as advertized and when I first had issues setting it up my computer they solved it quickly thru their chat line. Very satisfied

I had some problems with my Realflight working so I emailed Horizon for help. They emailed me back to set up a time to call me! They worked with me over the phone and got my problems solved. Now that is good service. Thank You Horizon

Ich kaufte in guter Absicht ein Modellauto von horizon Hobby und würde sehr enttäuscht. Gleich zu Beginn war der Motor defekt. Nicht viel später war der Akku defekt und jetzt die Fernsteuerung. Das gleiche Auto gäbe schon mal früher mit einer anderen Fernsteuerung und damit gab es keine Probleme. Der ein und ausschalter am Empfänger schaltet zwar ab. Aber die Batterie wird dennoch leer. FAZIT EINFACH NUR MÜLL.

I contacted horizon regarding an issue that I had with the 64mm viper main wing connection. When I connected the wing I accidentally broke the tiny servo connection and I contacted Eflite. Richard was able to help me and I was very surprised by the level of service he provided. eflite rc planes are the best value and the service is great!

Terrible!!! Just dont buy anything from this company!! You´ll wait forever for your stuff, will come all broken and you´ll never get a functional thing!!! Customer support is by far one of the worst I´ve ever encountered not to mention the shipping process!!!