Horace MannReviews of horacemann.com

They have been so helpful in getting my retirement plan set up so I don't have to worry about finances once I am ready to retire. They made the process easy and answered or explained anything that needed to be. I'm very pleased with their service.

Policy and price were misquoted several times during the purchasing of the policy. Yes, several. I understand policy adjustments being made, however the repeated misquotes about the cost of the policy and the monthly payment schedule was frustrating. I would not have chosen this policy under the current coverage, cost, and payment schedule.

When I join Horace Mann back in 2023 I absolutely loved the quotes I received, however when I called back to get the policy the quote jumped significantly in price, couldn’t understand why but I didn’t worry bout it. Fast forward to a couple months later, I tried to log into the app and it kept telling me my infor was wrong well come to find out my SSN was input wrong on policy! I ask several times to talk to my agent and never heard anything back from anyone… The experience left a bad taste in my mouth so I left Horace Mann I was gone for about a year or so, and then February of 25 I came back. However March of 25 my vehicle was stolen, and initially everything seemed to be going great and smooth until I didn’t head from my adjuster for a week and half AFTER my claim was posed to be paid out. When I finally heard from my adjuster there was some excuse of there was more investigating to be done. I asked him what more did he need and why couldn’t they have stayed in contact wit me to avoid this, and all he could give me was “someone will call you” Well someone did call me and at the time she essentially asked me all the questions my adjuster asked me EXCEPT the following: 1. Why did you purchase your vehicle out of state? I didn’t understand the question and when j began to question her about it she hung up in my face! We are now sitting at 2mos of the review since my vehicle was stolen and not only do I not have my vehicle or anything to show for it, I have been informed thru a phone call that my claim is being denied for my vehicle!! I placed a claim on my homeowners as well for my golf clubs which I was informed to do by the auto dept and the adjuster that is handling that claim misplaced paperwork, which she didn’t realize she misplaced UNTIL AFTER THAT CLAIM WAS DENIED!! However when I forwarded over the original email with all the documents and inventory sheet that process has now been dragged out another 2wks!! Looks like you all will take hard working teachers payments BUT NOT PAYOUT ON CLAIMS!! This company while the prices are good and they do help you out in that regard, the customer service and this process is absolutely horrible!! I I have recommended HM before cause if the pricing but after this I will NEVER RECOMMEND YOU ALL FOR ANYTHING!!

Coming to the school helped!

From day one, my experience has been great. I was having a problem with my insurance provider at the time and Mrs. Elizabeth made me feel so much better after speaking with her and made sure that I had the coverage that I needed with Horace Mann.

I contacted Horace Mann because of my car insurance continuing to skyrocket every six months. It came to the point where it would bring a bunch of stress and anxiety to me when I would receive the envelope showing the new quotes for the next six months. When I called Horace Mann, Ms. Griego was amazing. She was patient, reliable, and extremely knowledgeable of the company. She provided me a brief history and explained how educators are so very important. She even offered to bring my insurance cards to my home if I hadn’t received them through email or postal mail. I am a forever customer now to Horace Mann.

It was there when I needed to change.

Other than saving money, the customer service is very helpful and efficient I recommend to anyone