Horace Mann Reviews | Read Customer Reviews of horacemann.com

Horace MannReviews of horacemann.com

4.6212 reviews
Insurance

Horace Mann

About Horace Mann

Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.

Horace Mann (horacemann.com) has 212 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: horacemann.com
Website: horacemann.com
Category: Insurance
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Horace Mann reviews

212 approved reviews, newest moderated first

RICKY F.
Jun 6, 2025
I’m very glad to have Kristi as an…
I’m very glad to have Kristi as an agent. She was very helpful in changing my car and house insurance over to Horace Mann Insurance Company. Better yet, she saved me so much money on all my insurance needs. I would highly recommend if you work for a school, to check out this insurance company, and ask for Kristi Mixdorf as your agent.
Response from Horace MannJun 6, 2025
We're happy to hear that you had such a positive experience! It's great to know that you found the support you needed and that you were able to save money on your insurance needs. We appreciate you recommending our services to others in the education field.
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Jasmi C.
Jun 5, 2025
Best insurance ever
Rep was very helpful and easy to understand, Didn't pressure me to get unneeded coverage. Saved me over $3000.00 a year on auto and home coverage.
Response from Horace MannJun 6, 2025
We're glad you enjoyed your experience, and the representative was helpful and saved you money on your auto and home coverage! We appreciate your feedback.
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customer
May 30, 2025
Perfect thank you!
Perfect thank you!
Response from Horace MannMay 30, 2025
Thank you for the feedback! We're so glad to hear you had a good experience.
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HURNDON
May 29, 2025
Agent awesome. Claims process terrible.
Update 07/2025 - my case was reviewed. They heard me out. Changes were made. It is greatly appreciated. The agent is the reason I gave the two stars. He was timely, helpful, well mannered, and handled business professionally. He got me set up with a breeze. He was able to be reached after hours as well. With my work schedule this was helpful. My home (renting) was totaled out by the recent tornadoes in northeast Texas. The claims process has been terrible. Adjuster did not come out to the house to see the damage herself and has been hard to get in contact with. Definitely got lowballed with the check they sent out before having a physical conversation with me (she left a voicemail with her findings and wouldn’t answer my call when I called back soon after). It has been an awful headache. The burden of proof is on the client. Just found that out.
Response from Horace MannMay 30, 2025
We appreciate you taking the time to share your experience. We're glad the agent was helpful and responsive to your needs. We understand your frustration with the claims process, especially following the tornado damage to your home. We're sorry to hear that the adjuster's visit and communication have been difficult. We strive to provide excellent customer service and ensure that our claims process is handled efficiently and fairly. Thank you again for your feedback—it helps us identify areas where we can continue to improve.
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Tara D.
May 19, 2025
Nicole can’t be any more helpful and…
Nicole can’t be any more helpful and knowledgeable…. She is wonderful!
Response from Horace MannMay 19, 2025
We're so glad to hear you had a positive experience. We appreciate your kind words about Nicole and her dedication to providing excellent service!
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Jill J.
May 16, 2025
Competent Service and Genuine concern.
Agent was patient and explained everything to make things
Response from Horace MannMay 19, 2025
We appreciate your kind words! We strive to provide excellent customer service and are happy to hear about your positive experience.
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wm lee S.
May 16, 2025
Everything went as expected.
Everything went as expected.
Response from Horace MannMay 19, 2025
Thank you for the feedback! We're glad that everything went smoothly for you.
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customer
May 16, 2025
Would Strongly Recommend!
So far, my experience with Horace Mann has been a great one! They have me a great auto quote, not only for myself but for my spouse as well.
Response from Horace MannMay 16, 2025
We appreciate your kind words and are thrilled to hear about your positive experience with our auto insurance quotes. We strive to provide our customers with competitive rates and exceptional service. Thank you for choosing us.
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