Anastasia P.
Need better agents
There are not many choices in agents and I had one that was unprofessional and took my questions related to my policy as a personal attack on him for whatever reason.
Response from Horace MannDec 3, 2025
Thank you for sharing your experience. We’re very sorry to hear you felt your questions weren’t received professionally, your concerns about your policy should always be met with respect and clear information. We’d appreciate the chance to learn more and make this right. Please give us a call at 800-999-1030, and a licensed representative will be happy to assist you with your needs.


