Hope Health SupplyReviews of hopehealthsupply.com

1) Upon ordering it gave an 7 week ETA. I emailed many times and NO response. 2) Alcohol wipes made in CHINA-and smell awful 3) Delivered in dirty, stepped on packaging (units were intact) Wish I could post pictures

Wrote a really critical review earlier this year complaining about not receiving the masks I ordered and not receiving a meaningful response to my inquiries. Well, after that, I finally received the masks, so I want to update my review. The masks are of good quality. Just wish I had been able to get an expected delivery date at the time I ordered. I would order again now that the rush for masks is reduced.

I read the reviews on the website and ordered 80 KN95s on 1/21/22. After a week of silence I emailed the company with no response. I then went around the internet and found all these reviews and thought for sure I'd been scammed. Before getting around to calling the bank I got an email saying the shipment sent with USPS tracking with an arrival date. Coming from Arizona near Phoenix and I live outside Buffalo NY. To my great surprise they arrived yesterday, 2/7/22, only 4 days after shipping info sent to me,, and they're real KN95s. It would seem I'm the rare exception, not the rule and I feel for everyone who are out their money. Don't know what the companies problem is and don't want to speculate, but they lose a star for never emailing me back, but product was delivered as ordered after about 3 weeks. Stay safe everyone.

I ordered masks in early January 2022. My credit-card company paid for the order on January 8, 2022. Today is February 7, 2022. I have not received my order. I emailed the company three times. I have not received a single response. BUYER, BEWARE!!!

Similar to all previous reviewers I received defective masks and sent pictures to them. Their return policy applies within 7 days of receiving an order. I reached out multiple times by email and through their chat with no response. It's past a week now. Their reviews on their website also seem curated to only display 5-star reviews, although you'll notice that real customers are giving those curated reviews "thumbs down." Look around outside of their site where they can't control their ratings and you'll see that everyone is having the same experience. I'd file a complaint with the BBB and any appropriate business agencies.

I ordered my masks on 1/10/22 and as of 2/6/22, 4 weeks later, have not received them. I wrote an email to cancel the order on 1/31 and have not received a response! THIS COMPANY HOPE HEALTH SUPPLY IS A SCAM!!!

I found this pos company, Hope Health Supply, on Brad's Deals in their emails to me. Since Brad's Deals is reputable and I had availed myself of some of their deals over the years, I figured they wouldn't allow a disreputable company like HHS to advertise all over their emails. I was wrong and BD doesn't care. I waited patiently and received my KN95 masks TWO WEEKS after ordering from a drop shipper in CA, not their Alabama address. The same masks are listed for sale on Amazon for HALF THE PRICE!! HHS has no customer service and ignored any attempt I made to contact them to cancel prior to receipt of my order. I brought this to the attention of BD where I found HHS advertising, but they refused to take any responsibility. I'd be wary of both Brad's Deals and HHS. Live and learn. 😟

Delivery received quickly. I believe the nose wire is too thin preventing a consistent and persistent seal around the nose.